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Originally Posted by LiquidGx
TSB's are not recalls. A technical service bulletin (TSB) is simply a heads up to the service departments from the manufacturer that a problem exists and that its okay to chargeback the manufacturer for the repair. A recall is non-voluntary and will be completed regardless of the mileage or age of the vehicle.
That being said, TSB should only be performed while the item is under warranty. If its a powertrain item then your fine. If its cosmetic, you'll have to work with Penske to get it done.
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there are 3 categories for dealerships. tsb, recall, campaign
tsb are technical service bulletins. theyre diagnosis procedures and repair of common issues submitted by techs to manufacturer. manufacturer verifies the diagnosis and repair procedure, determines pay rate, and publishes the bulletin.
recalls are federally mandated. must be performed to comply with nhtsa standards. theyre supposed to be covered for the life of the vehicle i believe.
campaigns are voluntary. manufacturer notifies customer of applicable campaign. is not required to pass nhtsa standards etc.