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Dealer can't do my inspection!
So a month ago I schedule an appointment at Pepe Infiniti in White Plains for oil change, in-cabin filter, and to check a squeak in my clutch pedal. I made the appointment for this coming Monday, as my NY State Inspection is due on the 20th (hard to believe I have my G 3 years this month). Anyway, I call to tell them my work plans changed and I don't need the loaner car, and the service person tells me they've lost their authorization to do State Inspections, and that I need to go elsewhere to get the inspection done. Is this unbelievable?? The inconvenience is bad enough, but now I have to let some yahoo in a gas station put my car on his lift and poke around my brembos! So much for premium service. I've never heard of such a thing from a dealer. Anyway, thanks for letting me vent.
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i would be skeptical about a dealership that lost their authorization for state inspections. They probably did something wrong to get their license revoked
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aka helping someone pass that shouldnt have
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its possible that they only had one tech authorized to do inspections and he might have just quit so they cant do them untill they get another tech w/insp license.
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^ one tech licenced to do inspections at a franchise auto dealer??? Would a dealer even have an unlicenced tech other than an apprentice??
Dealer can't do my inspection!! -------------------------------------------------------------------------------- So a month ago I schedule an appointment at Pepe Infiniti in White Plains for oil change, in-cabin filter, and to check a squeak in my clutch pedal. I made the appointment for this coming Monday, as my NY State Inspection is due on the 20th (hard to believe I have my G 3 years this month). Anyway, I call to tell them my work plans changed and I don't need the loaner car, and the service person tells me they've lost their authorization to do State Inspections, and that I need to go elsewhere to get the inspection done. Is this unbelievable?? The inconvenience is bad enough, but now I have to let some yahoo in a gas station put my car on his lift and poke around my brembos! So much for premium service. I've never heard of such a thing from a dealer. Anyway, thanks for letting me vent. |
WHS^^......go to another dealer.
C. |
Originally Posted by RBull
^ one tech licenced to do inspections at a franchise auto dealer??? Would a dealer even have an unlicenced tech other than an apprentice??
I would move over to a more credible dealer asap. |
go to another dealer for sure!
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Pepe Is The Worst Dealership Ever I Am Nevering Going To Buy Another Car From Them...ever Ever Ever
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Just as a heads up, I have yet to see any car dealer in NY with the proper equipment to do the emissions testing for inspections. In NY, if the car is more the 2 yrs old, it must be put on a dyno so the emissions can be tested at hwy speed. That said, chances are, your G was probably going to an offsite shop for inspection anyway. The reason they were able to do it last year was because it was just a safety check. I bet you the shop they outsourced to closed or something. Take a look around thier shop and see if you see a bay dedicated to inspections. you should see the rollers for the wheels and a huge fan. I have yet to see a dealer with one.
The setups are just too damn $$ to justify the few bucks they make on a $37 inspection. |
I talked with one of their service consultants today who confirmed pretty much what Diesel 1 said- though she made it sound like their inability to do this was a fairly recent occurrence. She suggested that some electronic method of measuring emissions was acceptable in the past, but not anymore. Oh well, it's off to the Texaco station tomorrow morning...
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Originally Posted by Diesel1
Just as a heads up, I have yet to see any car dealer in NY with the proper equipment to do the emissions testing for inspections. In NY, if the car is more the 2 yrs old, it must be put on a dyno so the emissions can be tested at hwy speed. That said, chances are, your G was probably going to an offsite shop for inspection anyway. The reason they were able to do it last year was because it was just a safety check. I bet you the shop they outsourced to closed or something. Take a look around thier shop and see if you see a bay dedicated to inspections. you should see the rollers for the wheels and a huge fan. I have yet to see a dealer with one.
The setups are just too damn $$ to justify the few bucks they make on a $37 inspection. no one really makes anything on a safety inspection. if you need a dealership to get an inspection done i can help you set up and appointment at infiniti of massapequa. i usually keep an eye out on my customer's cars so they get cleaned and make sure everything is going well. just let me know if it'll make you happy |
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