Car is donezo...off on a tow truck to the dealers...
#167
#168
Called Consumer Affairs again because my middle man called ect
I am calling someone higher up tomorrow if the dealership calls back again saying they still have no idea...suppose to call tonight. Consumer Affairs said that i can talk to people higher up and it needs to be done..a ****ing month and they still don't know what it is..a month. Consumer affairs has done nothing after asking them when will it be fixed and when can i get a new engine ect.
This whole experience has turned me completely off to Infiniti. I still like their cars ect..but it only takes one horrible experience like this to never buy from a company again..and this is it.
I am calling someone higher up tomorrow if the dealership calls back again saying they still have no idea...suppose to call tonight. Consumer Affairs said that i can talk to people higher up and it needs to be done..a ****ing month and they still don't know what it is..a month. Consumer affairs has done nothing after asking them when will it be fixed and when can i get a new engine ect.
This whole experience has turned me completely off to Infiniti. I still like their cars ect..but it only takes one horrible experience like this to never buy from a company again..and this is it.
#169
Man after reading this thread I feel very sorry for you. Hopefully they will give you a new engine for all this they are putting you through.
Nissan has screwed me in the past so I feel your pain.
When I had problems with Honda I found being nice and working with them got me a lot. I got them to give me a free extended warranty (which I never needed, best kind of warranty there is unused)
Nissan has screwed me in the past so I feel your pain.
When I had problems with Honda I found being nice and working with them got me a lot. I got them to give me a free extended warranty (which I never needed, best kind of warranty there is unused)
#170
Man after reading this thread I feel very sorry for you. Hopefully they will give you a new engine for all this they are putting you through.
Nissan has screwed me in the past so I feel your pain.
When I had problems with Honda I found being nice and working with them got me a lot. I got them to give me a free extended warranty (which I never needed, best kind of warranty there is unused)
Nissan has screwed me in the past so I feel your pain.
When I had problems with Honda I found being nice and working with them got me a lot. I got them to give me a free extended warranty (which I never needed, best kind of warranty there is unused)
#171
What does that have to do with anything? I am lucky they are fixing it because i am under warranty and bought it second hand?
#172
I could find 20 reasons to void a claim on every vehicle I touch
Last edited by Anton_Chigurh; 04-07-2011 at 09:24 PM.
#173
Registered User
iTrader: (7)
It doesnt matter where you bought the car from or if its 2nd hand, Infiniti/nissan corp is a multinational company which offers a warranty on the product they offer to help build a better brand name, which is why every car company is highlighting their warranty when the pitch sale ads. And if the tech denies the claim only because he feels like it, then you have options of contacting the headquarters and BBB and such if needed, believe me if its a warrantable repair then infiniti will fix it, the technician's ego might help delay things but it will get done if youre in the right and know how to utilize your resources, i have been in a few situations where i was in the right asking for a repair on an electronic item, local store denied it citing improper install, i called corp they denied it, i went through BBB and got it done since i had the proof that the install was done professionally and a letter citing it was installed properly. If they try to deny it, its on them to state why and prove their case, like if a cars fuel pump dies and u have exhaust and they dont feel like honoring your warranty and say the pump died because of the exhaust, then its up to hem to prove it and if you can counter their argument with expert inputs from a certified recognizable local mechanic and present to BBB or corps rep, then they will have to honor it.
Anyways dont be disheartened, hope your claims goes through quicker just hang in there.
G/L and keep us posted.
Anyways dont be disheartened, hope your claims goes through quicker just hang in there.
G/L and keep us posted.
#175
After i read all 12 pages I feel bad for u bro.. Blow the damn place up.. ok just kidding.. but if they keep giving u the run around and u have all your documents in a row (even phone calls that u had made). I would then contact a lawyer and see if they will take your case. A month without a car and they had not told u that they are going to fix the problem or resolve it.. then SUE their AZZ
#176
After i read all 12 pages I feel bad for u bro.. Blow the damn place up.. ok just kidding.. but if they keep giving u the run around and u have all your documents in a row (even phone calls that u had made). I would then contact a lawyer and see if they will take your case. A month without a car and they had not told u that they are going to fix the problem or resolve it.. then SUE their AZZ
In 2 weeks if i don't have it i will be in jail for arson...lol
#177
A shame I am never getting another Nissan product if something like what happened to you happens to me...
They did men wrong once ... Not again lol.
#178
Registered User
iTrader: (7)
Give them another week if it doesnt work out then contact BBB, believe me it will encourage them to contact you rather than the other way around and its free, they are forced to contact you within 10 business days i believe and solve the issue else they loose rating points, if they realize that you are right then they will try to resolve the issue asap else you can go the lawyer route, their are many out there that offer the "if u win then pay" service to compete.
#179
Today was the first day they put a stethoscope to the engine. Noise is coming from the bottom of the engine. They said that when they started it up this morning..isn't wasn't as loud as when they first got the car..but still there. So if it's bottom end..what do you guys think it is? This is my youtube clip again of the noise. Spun bearing? But if it was spun there would be metal all in the oil when they drained it correct?
#180