G35Driver - Infiniti G35 & G37 Forum Discussion

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-   TSB- Technical Bulletins (https://g35driver.com/forums/tsb-technical-bulletins-12/)
-   -   Does infiniti perform TSB's after expired warranty? (https://g35driver.com/forums/tsb-technical-bulletins/227088-does-infiniti-perform-tsbs-after-expired-warranty.html)

officerdbag Jun 13, 2008 05:45 AM

Does infiniti perform TSB's after expired warranty?
 
I didn't search, please don't yell at me.

I have powertrain warranty remaining and I have bumper to bumper warranty buts its through Penske.. Will infiniti do any TSB for free?

mbritt80 Jun 13, 2008 06:34 AM

I have heard that sometimes they will but in my case they refused.

Texasscout Jun 13, 2008 07:50 AM

I still get TSB "recalls" on my 1997 F-150

LiquidGx Jun 13, 2008 09:28 AM

TSB's are not recalls. A technical service bulletin (TSB) is simply a heads up to the service departments from the manufacturer that a problem exists and that its okay to chargeback the manufacturer for the repair. A recall is non-voluntary and will be completed regardless of the mileage or age of the vehicle.

That being said, TSB should only be performed while the item is under warranty. If its a powertrain item then your fine. If its cosmetic, you'll have to work with Penske to get it done.

kyno777 Jun 13, 2008 02:11 PM

Tsb
 
What he said.

EvolutionGSR Jun 14, 2008 04:53 AM


Originally Posted by ninous26
Does infiniti perform TSB's...


No....not really. :D They'll find a way to make you pay for it first. he he.

xnyc Jun 15, 2008 09:41 PM


Originally Posted by LiquidGx
TSB's are not recalls. A technical service bulletin (TSB) is simply a heads up to the service departments from the manufacturer that a problem exists and that its okay to chargeback the manufacturer for the repair. A recall is non-voluntary and will be completed regardless of the mileage or age of the vehicle.

That being said, TSB should only be performed while the item is under warranty. If its a powertrain item then your fine. If its cosmetic, you'll have to work with Penske to get it done.

there are 3 categories for dealerships. tsb, recall, campaign

tsb are technical service bulletins. theyre diagnosis procedures and repair of common issues submitted by techs to manufacturer. manufacturer verifies the diagnosis and repair procedure, determines pay rate, and publishes the bulletin.

recalls are federally mandated. must be performed to comply with nhtsa standards. theyre supposed to be covered for the life of the vehicle i believe.

campaigns are voluntary. manufacturer notifies customer of applicable campaign. is not required to pass nhtsa standards etc.

Klubbheads Jul 1, 2008 11:47 AM

Are they legally responsible for TSB if i have 62k miles on my car? I do have compression rod and control arm clunking underneath. If they are, i am calling corporate right now.

shabarivas Jul 1, 2008 01:26 PM

Yea... Im getting my axle clicking noise... Dont think my 05 falls under the oil consumption issue (but i only have 26K miles on her... so I am not sure)... my warranty just expired... but I know the axle click will be under powertrain... but what about the oil consumption issue? if my motor falls under that category and all I have is powertrain will they still replace it for free? thanks for the inputs :)

Gilley Jul 1, 2008 01:42 PM


Originally Posted by shabarivas
Yea... Im getting my axle clicking noise... Dont think my 05 falls under the oil consumption issue (but i only have 26K miles on her... so I am not sure)... my warranty just expired... but I know the axle click will be under powertrain... but what about the oil consumption issue? if my motor falls under that category and all I have is powertrain will they still replace it for free? thanks for the inputs :)

Your motor would be covered under the powertrain warranty.

From the warranty booklet.


POWERTRAIN COVERAGE
• The Powertrain coverage period is 72 months or 70,000
miles, whichever comes first.
• This warranty covers any repairs needed to correct defects in
material or workmanship.
• Powertrain coverage includes components listed below,
supplied by NISSAN, except for those items listed under the
caption “WHAT IS NOT COVERED.”
ENGINE - Cylinder heads and block and all internal parts, rocker
covers and oil pan, valve train and front cover, timing chain
and tensioner, oil pump, water pump and fuel pump, fuel injectors,
intake and exhaustmanifolds, flywheel, seals and gaskets.
TRANSMISSION AND TRANSAXLE - Case and all internal
parts, torque converter and converter housing, automatic
transmission control module, transfer case and all internal
parts, seals and gaskets, clutch cover and housing, and electronic
transmission controls.
DRIVETRAIN - Drive shafts, final drive housing and all internal
parts, propeller shafts, universal joints, bearings, seals
and gaskets.
RESTRAINT SYSTEM - Air bags and related electronic control
systems.
http://www.infiniti.com/ownership/warranty.html

-LangsurG35- Jul 8, 2008 03:17 AM

i have an 03 AT and currently i am just a little over 40k..so looks like i am still cover under the 70k, 72 months powertrain warranty...

does that mean i can just take my vehicle to any dealership and ask them to do an oil consumption test for me and if I qualify they have to replace the engine for me?

someone please help....

Gilley Jul 8, 2008 07:57 AM

The 03 5AT cars aren't generally affected by the oil consumption issue, but you can take the car to any dealer and have them check out an oil consumption issue since your car is still under the powertrain warranty. Just don't let them tell you it isn't covered under the powertrain warranty. Point them to the warranty book if they do.

Q45tech Aug 2, 2008 11:55 AM

But if you are just imagining oil usage or it doesn't qualify as excessive you are expected to pay for dealer time to determine that no problem was found.
Only fair.

Too many people confuse the dealer [an independent company] with Nissan and your warranty is with Nissan not dealer. Dealers are happy to do anything they can get paid to accomplish and their largest customer is Nissan.

Rallycraft Jan 12, 2009 08:05 PM

They might cover it if it falls into your power warranty. If not they are going to call up your 3rd party warranty company and rape them cause they pay it. Aftermarket warranty companies tend to decline a lot of things as well. What is your issue?

Groove_D Jan 14, 2009 12:02 AM

Axle clicking is a TSB and not covered by the powertrain, it's not a failure of the component.


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