Infiniti gets top honors in Customer Service
Re: Infiniti gets top honors in Customer Service
Great news for them. Between that, the G, and the FX, they're having a great year. Can't hurt our re-sale either.
Also interesting to see how incredibly low Nissan finished. Only Daewoo, Isuzu, Suzuki, Kia, VW, and Land Rover did worse. I guess we can bag on Chrysler customer service, but the non-luxury Japanese brands can't. How much more did we pay for the G over the Z again?
-Jack
Obsidian '03 G35 Sports Coupe
Titanium '03 MX-5 Shinsen
Also interesting to see how incredibly low Nissan finished. Only Daewoo, Isuzu, Suzuki, Kia, VW, and Land Rover did worse. I guess we can bag on Chrysler customer service, but the non-luxury Japanese brands can't. How much more did we pay for the G over the Z again?
-Jack
Obsidian '03 G35 Sports Coupe
Titanium '03 MX-5 Shinsen
Re: Infiniti gets top honors in Customer Service
Sorry! But I can't say the same about my Infiniti dealer. Team Infiniti has very poor service. Didn't want to fix my door rattle or noise from rear brakes. Even though I told them about the tsb. They claim were wasn't a problem, but when I drove one of their loaner it had the same problem. How funny is that.
Re: Infiniti gets top honors in Customer Service
<blockquote><font class="small">In reply to:</font><hr>
but when I drove one of their loaner it had the same problem.
<hr></blockquote>
Don't tell them that ... then they will say it is characteristic of the car. I had Honda tell me that about the tranny shuffle at around 35 mph.
It is a good thing that JD Powers did not ask me. My dealership's service S#CKS!!! I have already posted those experiences, so I will not repeat myself here.
but when I drove one of their loaner it had the same problem.
<hr></blockquote>
Don't tell them that ... then they will say it is characteristic of the car. I had Honda tell me that about the tranny shuffle at around 35 mph.
It is a good thing that JD Powers did not ask me. My dealership's service S#CKS!!! I have already posted those experiences, so I will not repeat myself here.
Re: Infiniti gets top honors in Customer Service
"Sorry! But I can't say the same about my Infiniti dealer. Team Infiniti has very poor service. Didn't want to fix my door rattle or noise from rear brakes. Even though I told them about the tsb. They claim were wasn't a problem, but when I drove one of their loaner it had the same problem. How funny is that."
We should plan a trip to Team Infiniti or something because my chair rocks and is squeaky, yet they said there were no problems. Also I hear a few kinks that they said were just small particles of debree rattling in the car.
I got mine from Team Infiniti also. Even the big guy named "Joe" in Finance sucked trying to sell me all these "extras" to the car. I was so pissed I made them get me another financial guy.
G35 Mafia Member # 01
We should plan a trip to Team Infiniti or something because my chair rocks and is squeaky, yet they said there were no problems. Also I hear a few kinks that they said were just small particles of debree rattling in the car.
I got mine from Team Infiniti also. Even the big guy named "Joe" in Finance sucked trying to sell me all these "extras" to the car. I was so pissed I made them get me another financial guy.
G35 Mafia Member # 01
Thread
Thread Starter
Forum
Replies
Last Post
Jiggerjuice
Buying, Selling & Leasing Discussion
3
Aug 17, 2015 08:41 AM
THMotorsports
Midwestern
0
Jul 22, 2015 10:27 AM



