Front rotors & Break Pad problem
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Front rotors & Break Pad problem
I have 2004 G35 with 27,000 mileage now. When I got maintenance service one week ago, I checked Front Rotors & Break pad since I felt brake was not working well. Jim Coleman Infiniti said FRONT ROTORS ARE A BIT WARPED, PADS ARE AT 35% and service guy asked me to pay $650 to replace them. As I check with Infiniti customer service, special break maintenance program was added to 2003/04 G35 to replace them for free. I also found CLASS ACTION LAWSUIT regarding of this problem. Does anyone know whether it is affirmed? I couldn't find it is filed on law case though. BTW, Jim Coleman Infiniti told me they are going to replace them for me for free WHEN BREAK PADS ARE AT 0%. Does it make sense? No one can agree with this, I guess. When break pads are totally worn out, if there is any accident due to break while on the way to go to dealershop to replace, who is going to be responsible? I checked with customer service representative regarding of %, but she said she has no idea about % due to technical problem and recommend me to stop by another dealershop. Does anyone know the standard % to replace FRONT ROTORS & BREAK PADS not being charged since it is under warranty? or Could you guys let me know which dealershop is the best in northern virginia? also, let me know where is the appropriate to file complaint about Jim Colemann dealershop's service? I was really upset by one service guy who shout me out to enforce me to drive the car until break pads are at 0%. I'd like to know phone number, email address that can directly impact him. If anyone let me know it, It would be appreciated.
You have two threads going on the same subject. Delete one. Here is my answer that I left you in your other thread.
the 03 and 04 non brembo brakes for the sedan and coupe came with a 3yr 36,000 mile warranty, which ever comes first. That includes rotors and pads. Find out when the car was originally purchased and if it hasn't been 3 years yet, then don't let them jack you over. But, I would call Infiniti consumer affairs and see if it only applies to the original owner. Hope this helps.
the 03 and 04 non brembo brakes for the sedan and coupe came with a 3yr 36,000 mile warranty, which ever comes first. That includes rotors and pads. Find out when the car was originally purchased and if it hasn't been 3 years yet, then don't let them jack you over. But, I would call Infiniti consumer affairs and see if it only applies to the original owner. Hope this helps.
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From: Rio Grande Valley, New Mexico
Originally Posted by Skyline_G35
You have two threads going on the same subject. Delete one. Here is my answer that I left you in your other thread.
the 03 and 04 non brembo brakes for the sedan and coupe came with a 3yr 36,000 mile warranty, which ever comes first. That includes rotors and pads. Find out when the car was originally purchased and if it hasn't been 3 years yet, then don't let them jack you over. But, I would call Infiniti consumer affairs and see if it only applies to the original owner. Hope this helps.
the 03 and 04 non brembo brakes for the sedan and coupe came with a 3yr 36,000 mile warranty, which ever comes first. That includes rotors and pads. Find out when the car was originally purchased and if it hasn't been 3 years yet, then don't let them jack you over. But, I would call Infiniti consumer affairs and see if it only applies to the original owner. Hope this helps.
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