Just got off the phone, with Tony. He actually responded to a PM I sent Saturday, before I could call this AM. He is issuing a UPS pick call, and has replacements on order as we speak. Unfortunately due to getting the parts from Nissan, then shipping, I will not see them until next week, sometime. So far I would definitely give Tony an A+, for customer service.
Things happen, you can't change that, but a good company does what ever is necessary to make it right, and so far those steps are being taken.

 

sent you a pm

 

Glad to see that Tony is taking care of it for you. I have always been very happy with Riverside and their service. I got the wrong floor mats from Chad a while back and he took care of it very fast.

 

Yeah. We'll see what happens. Just kinda sucks, with amount of time involved, takes a while to get thing straight.