G35 Lemon
Originally Posted by Rizzagt22
Has anyone dealt with Infiniti in processing a lemon law case? Did your Infiniti get replaced or bought-back and how long did it take?
infiniti sucks when it comes to this issue. however you ahve to be persistant and give follow up phone call after phone call and things will eventually get done. they will try and get you to trade in, then they will offer to buy back, but of course for a lower value. my advise is to know your states lemon law, and what mielages your problems occured at so you will not be screwed out of any cash.
money back!!! yes i did!!
Originally Posted by Rizzagt22
Did you get your money back or a new replacement? Did you have to pay the lawyers fee or did the lawyer collect from the dealer?
Originally Posted by archie
infiniti sucks when it comes to this issue. however you ahve to be persistant and give follow up phone call after phone call and things will eventually get done. they will try and get you to trade in, then they will offer to buy back, but of course for a lower value. my advise is to know your states lemon law, and what mielages your problems occured at so you will not be screwed out of any cash.
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Joined: Mar 2008
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From: Glendale,CA
I spoke to a lawyer and he notified me to take my car to another dealer to have them attempt to fix the persistent problem I am experiencing. This will strengthen my evidence of attempts to repair the problem by more than one dealership. G35Power, who was your lawyer and what was their fee to get you a settlement?
Originally Posted by Escondido G35
Infiniti is horrible to deal with when you have a problem. I would never buy another Infiniti after the way they have treated me and my wife. One high speed panic stop and brakes warp. Mission Viejo Infiniti called me an idiot! Tustin Infiniti called me a liar. I didn't do anything, and was very professional. I was however persistent and didn't just give up when they gave me excuses instead of results, go figure they all freaked out.
car quit working saturday, the battery went out...i have an aftermarket sound system and i thought that may have been the cause...i call roadside assistance get my vehicle towed to the 'ship...im already expecting to pay $200 for a new battery...
my main tech mark drops a new battery in the vehicle and says it's on the house...the service person tells me to just make sure i fill out the survey...i BS with the service guy and the tech for the next 30 minutes about all the aftermarket parts on my car, and then i'm on my way
Originally Posted by archie
infiniti sucks when it comes to this issue. however you ahve to be persistant and give follow up phone call after phone call and things will eventually get done. they will try and get you to trade in, then they will offer to buy back, but of course for a lower value. my advise is to know your states lemon law, and what mielages your problems occured at so you will not be screwed out of any cash.
Originally Posted by Escondido G35
Infiniti is horrible to deal with when you have a problem. I would never buy another Infiniti after the way they have treated me and my wife. One high speed panic stop and brakes warp. Mission Viejo Infiniti called me an idiot! Tustin Infiniti called me a liar. I didn't do anything, and was very professional. I was however persistent and didn't just give up when they gave me excuses instead of results, go figure they all freaked out.
I've had excellent customer service with Infiniti thus far. Yes, my car has had a major problem (Oil Consumption) but Infiniti stepped up and replaced the engine. I know many other manufacturers wouldn't do the same.
if a dealer called you names i really hope you took some action whether it be by the system or out! I cant even imagine what id do if a dealer called me an "idiot" lets just say i dont go down easy!
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