Ordered my hypertech max energy sport programmer and....
Ordered my hypertech max energy sport programmer and....
The company (Streetside auto---not hypertech) sent me a used one! Box taped over like 5 times, cables not even tie-wrapped. How frustrating!
When I called them, they didn't offer an apology...just said they would send me a fedex label for the return.
Guess I'm better off saving the $300 anyway towards the FI exhaust....
Just had to vent!
When I called them, they didn't offer an apology...just said they would send me a fedex label for the return.
Guess I'm better off saving the $300 anyway towards the FI exhaust....

Just had to vent!
that is awful, but really if you only paid 300 thats about what you would pay for a used one. install it, check it out and if you dont like it uninstall and return. you may have actually come out ahead on this one.
Ya...I had a good coupon, but I was still pretty pissed to see a dirty hypertech unit sitting in the box! Next time I'll stick with forum businesses even if it costs a bit more.
I'm sending the unit back for a full refund.
I may not even do a tune like Uprev. I'm sure it is safe, but I've had back luck with mods+tunes...blew a motor in my 04 Lightning and a motor in my 05 SS Silverado. Well...it wasn't totally bad luck because the engines blew right after I sold the trucks. Both were dyno-tuned by reputable tuners. Maybe it wasn't their fault, but I'm getting gun shy!
I'm sending the unit back for a full refund.
I may not even do a tune like Uprev. I'm sure it is safe, but I've had back luck with mods+tunes...blew a motor in my 04 Lightning and a motor in my 05 SS Silverado. Well...it wasn't totally bad luck because the engines blew right after I sold the trucks. Both were dyno-tuned by reputable tuners. Maybe it wasn't their fault, but I'm getting gun shy!
Update it via your computer and install the tune. You will really like it. Drive around a bit to get a feeling for what it does. Then remove the tune and send it back to them. I'd insist on a brand new, unopened unit.
I thought about the advice to use the unit and decided, WTH...I got a good price so maybe I should try it. I updated it, and when I went to install it, it couldn't read the ECU.
I called tech support, and they said it is a known issue and they are working on it. I told them I'd hang on to it for another week before returning it, but I don't have my hopes up!
I called tech support, and they said it is a known issue and they are working on it. I told them I'd hang on to it for another week before returning it, but I don't have my hopes up!
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