So, I've had my G for about nine months now. LOVING the car. But, it had a few issues.

1. Brake judder - I would've never known that there was a TSB for it if it weren't for the good folks here.
2. Steering wheel/door pulls chipping - again, I would have assumed that wouldn't be covered by the warranty if it weren't for you guys. The service writer wrote it in the work order as "Client reports steering wheel is fatigued."
"Is fatigued the official diagnosis?" I asked.
She said "We don't say things like 'chipping' when reporting warranty work."
3. Windshield washers not squirting - figured I was taking it in, may as well tell 'em everything.
4. Hesitation in acceleration - I was about to try to disconnect the battery and reset the computer myself until I read about the ecu reset tsb. Again, thanks.

Well, I got a call from Sewell Infinity here in Dallas and, guess what... they're fixing EVERYTHING. Awesome. If you're in the area and are looking for a good dealer, they're the one.

Oh, and they gave me a G37 as a loaner. If it weren't for the badge, you'd never be able to tell it wasn't my car. Same color, interior, options, everything. But, I am not impressed. The transmission seemed to be hunting at times and I really didn't notice the extra horsepower. I'll stick with mine, thank you.

I just wanted to give a positive report on a dealer service interaction and to say thanks to this great community.

 

Grubbs Infiniti is a great dealership, too. Lotsa good options in DFW!

 

I wished i lived near dallas lol. When to my local infiniti dealer near where i live bennet infiniti. Same problem i had my steering wheel and door pulls are chipping... he looked at it and said it is normal wear and tear it is not covered under the warranty lol and my car is hesitation in accelration to rpms start going up then they drop down and start going again.

The service guy at infiniti said thats how the clucth system is designed.

I think im going to take to another infiniti dealership before my warrenty runs out in two months