I pick up my car yesterday after having a quater panel dent, and a front Bumper Denter removed. The shop was closing and it was night time, so I reviewed the work the best I could and took the car home. This morning I notice drip lines in my bumper, not huge, but enough to **** me off. I also realize they did not paint half of the door like your suppose to when you fix a quater panel so it blends. My door and my quater panel have a slight color difference and that pisses me off too.

My questions is, have any of you had to deal with body shop for reasons like this? Whats the best way to approach them? Do they have to fix it, regardless of how good of a deal I got on the work???

PLEASE HELP

 

I would definitely bring it back and bring it to their attention. If they are a reputable company they will correct their errors and finish their job to your satisfaction.

 

I'm definately going back, heres the thing, everyone who does autobody work knows that you need to blend and paint half the door in order to not make the quater panel stand out like a sore thumb. So they must of done this knowingly, either to save money, or make the car go out quicker. So when I go back they might get on the defensive, I mean this was not a mistake, everyone knows to do this, the drip lines I know they'll fix by water sanding, but the door and quater panel, they might put up a fight, cause thats like redooing the entire paint job.

What do ya think>?

 

Maybe the people that run the shop didn't know the painters did that or the painters were trying to rush. Take a breath and approach it level-headed. You are in the right. Just talk to whoever is in charge and show them what the problem is. They should take car of you.

If you go in there hard charging they will probably just clam right up even if they are in the wrong.

 

call them and tell them you would like to bring the car back in to address some concerns. the runs in the paint should absolutely be taken care of, but the blending will be more of an issue.

most knowledgable bodyshops blend their paint into an adjoining panel to match, but some dont. you should always ask this question before you drop off your car. however, lighter colored cars need more attentin from the bodyshop because certain clearcoats are not perfectly clear. some have a tint of yellow. even if the basecoat is blended, the whole panel must be cleared and the slight hues in the clear show up on whites and light silvers. there are ways around this and a good shop should be able to do the work right. do not let them tell you that the new paint needs time to fade.

 

Ok fellaz, I'm going to take a deep breathe and calm down...Ok, my cars Brilliant silver, so you can see any flaws are going to stand out. To fix this panel issue, what do they need to do, I mean I think they literally painted only where the dent was, which is totally wrong for any body shop to do.

I'm going to go in there, calm, tell them it was an overall good job, I just can't let these flaws slide. Please finish blending the door, and remove the drip lines from the bumper.
Any body shop should do this, correct?

 

I'd go in there ninja style and take all their paint guns.

 

Thats exactly what I was going to do, but these guy's have a good point, that can't lead anywhere, if anything it'll just lead to trouble, I'm from Lawrence, MA and if you know anything about my city, then you'd know ninja style is not a good idea, it might get you bullet style in return,
lol.

 

Haha.

I definitely think taking respectable approach (at first) is the best process. The last thing any company or worker likes to hear is a customer "claiming" they are incompetent, regardless if you meant it that way or not. I'd give them the benefit of the doubt until they give you a reason to think otherwise. Best of luck man.

 

Thanks man, I really hope this all works out, car work is so tricky, you never know if you'll get the results your looking for, it can be a headache, a serious headache.
My buddy just told me the blend can be achieved with a good buff, is this true?

 

drip lines will be fixed if your shop is even 1/2 decent... the paint matching however you will have to had payed extra for...

 

No way, I thought paint matching is part of any body shops obligation, why would anyone want mismatched car panels?

 

no, you cannot buff out to blend paint. the blending process is simple, but takes a lot of skill to do correctly.

blending 101:

paint needs to be blended because of variances in factory paint. the same color code from the same paint manufacturer will have slight pigment variations because they are mixed in different batches, each not exactly the same.

a repair done in middle of a large panel can be blended within the panel itself. the repair is covered in basecoat and the basecoat (color) is faded outwards from the repaired area to so that the new paint blends into the factory paint. done correctly, you wont be able to tell where the new paint ends and the old pain begins.

if the repair is near the edge of a panel, the adjacent panel (entire panel) is scuffed with a synthetic scuff pad or 600 grit sandpaper. the basecoat is faded into the adjacent panel and both panels are clearcoated (entire panels).

all the blending work has to be done at the basecoat stage.

 

Man, body work is too complicated, I feel like this guy is going to tell me he will fix it and just do some other bull**** that really doesnt fix the issue at hand, maybe you can help me with this, I'm sure he'll offer to fix it, but what KEY things should I specifically tell him to do, so it looks blended?

 

GOOD NEWS fellaz,
I went to the shop yesterday after work, my guy was standing outside when I pulled in, as soon as I hopped out he said "whatsup man, any issues you have with the work, will be corrected as good as we can", great thing to hear. I told him please fix these two line drips, and blend this quater panel, fade it out 2 more feet or so, he took a look and said, don't worry about a thing, we'll do it, and if you still don't like it, we'll do it again.

Thanks for all the advice.