a very pleasant experience at infiniti of oakland
Originally Posted by G-Mony
well my car is down there now. oil change and some suspension work (replacing lower arm). might of hit a curb or potholes on 580 but the stock lower arm is messed up.
took me back behind the shop to show me whats wrong. mentioned the compression rods and theyre replacing it under warranty
even with all the suspension mods (ie custom coilover and arms by VRT) they realize that it didnt effect the rods. any other dealer woulda said cos i got a stillen catback it killed my compression rods!:0
have to say...theyre going out of there way to get business. jesse and the mechanics i met were big fans of mods and the guys are aware of the forums. gonna give jesse a ride after the car is all done
this'll be the place i take my car for maintenance!!
took me back behind the shop to show me whats wrong. mentioned the compression rods and theyre replacing it under warranty
even with all the suspension mods (ie custom coilover and arms by VRT) they realize that it didnt effect the rods. any other dealer woulda said cos i got a stillen catback it killed my compression rods!:0have to say...theyre going out of there way to get business. jesse and the mechanics i met were big fans of mods and the guys are aware of the forums. gonna give jesse a ride after the car is all done
this'll be the place i take my car for maintenance!!
Originally Posted by absolutg
glad to hear it went well... i'm really happy they're doing a great job service wise. i'll be glad to head over there for my 15k service
got great service from infiniti of oakland. Jesse was helpful although I had lots of aftermarket stuff on my car. Although they put swirlmarks on my car but it was my fault for forgetting to tell them not to wash the car
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Joined: Sep 2006
Posts: 1,031
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From: San Francisco/San Mateo
I am reviving this thread only because I'm curious to know if anyone has had anything to say about Oakland now that they're Luxury Motors and no longer Hendricks. I was a relatively satisfied customer at Serramonte. Now that they're gone, I'm reluctant to go to Peninsula (closest to me in San Mateo). I loved Oakland's sales dept when Pam was there under Hendricks.
If you've released experienced the new Oakland service dept, share your thoughts. I'm not sure if the service people are still the same people from before the dealership change.
If you've released experienced the new Oakland service dept, share your thoughts. I'm not sure if the service people are still the same people from before the dealership change.
Originally Posted by GoofyG28
I am reviving this thread only because I'm curious to know if anyone has had anything to say about Oakland now that they're Luxury Motors and no longer Hendricks. I was a relatively satisfied customer at Serramonte. Now that they're gone, I'm reluctant to go to Peninsula (closest to me in San Mateo). I loved Oakland's sales dept when Pam was there under Hendricks.
If you've released experienced the new Oakland service dept, share your thoughts. I'm not sure if the service people are still the same people from before the dealership change.
If you've released experienced the new Oakland service dept, share your thoughts. I'm not sure if the service people are still the same people from before the dealership change.
Originally Posted by G-MENTED
jesse is a cool guy.. but if its true that not all the techs are infiniti certified, then i might have to think twice about having service done there.
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Joined: Aug 2007
Posts: 211
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From: The Mont (Fremont), Killa Cali
Took my car there for an oil change and everything seems on the up and up. I met with the new owners son before buying my G and he seems pretty cool about establishing and maintaining a strong consumer base. Since they have a wide variety of cars there from Infiniti's to Bentleys I think there techs should be ok with working on our cars. I know Jesse still works there and worst case you could always ask for only an infiniti cert. tech to work on your car. Just my .02 
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I heard the new owner of infiniti of oakland is a B***H. My brother used to work there and the owner was F**K up. He threw the pen down and tell him to pick it up, so he picked it up and the owner threw the pen down again and said "pick it uP". Most of the workers there dont like the new ownership. I guess the service tech are still good, but new owner is just bla bla.
Originally Posted by Steventphng
I heard the new owner of infiniti of oakland is a B***H. My brother used to work there and the owner was F**K up. He threw the pen down and tell him to pick it up, so he picked it up and the owner threw the pen down again and said "pick it uP". Most of the workers there dont like the new ownership. I guess the service tech are still good, but new owner is just bla bla.
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