Did anyone get an e-mail from Southwest Infiniti today? I have never been there, but they sent me an e-mail stating:

Dear Mr. Hollon,

I'm sorry to hear about your buying experience at Southwest Infiniti. As the Executive Manager and Partner, I am interested in hearing about your experience and will look into the matter if you could supply me with some of the details.

Southwest Infiniti is committed to exceeding its clients expectations for the most part. As much as we would like to be, unfortunately, we have not been perfect. On the other hand, Southwest Infiniti is the largest volume retailer in the Houston market and has the highest Client Satisfaction rating as well. We routinely rank in the top five nationally among dealers selling 100+ new vehicles monthly.

I hope to hear from you soon,

Virgil M. Skinner, Jr.
Southwest Infiniti
713-341-0451


Please let me know.

 

OOPS! The management at S.W. Infiniti heard us dissing
their place. Maybe they don't like it when their arrogant
and condescending attitude is talked about. Bad on us?
NO Bad on them!

2003 Twilight Blue 5AT Sedan, sunroof,
Graphite Leather, splashguards,
GG/DB red 12 wire Hyper-grounding kit,
350Z intake duct, Stillen Hi-Flow Airbox

 

The same message was posted on the dealership thread. I thought it was a response to the post, but appearently it just spam....makes you feel real warm and fuzzy inside when they spam customer service concerns. Bunch of Richard Craniums.