well i have a 2007 gs and i got an oil change at express oil change like maybe a month ago and i dont think they tighten my oil bolt cause yesterday when my wife was driving home from picking some stuff i think the bolt fell off and oil spill out of the car and smoke was everywhere but lucky she made it home before anything happen i check my oil and notthing is left in there cause it leak all out i cant do anything at the moment cause i live on uneven ground and the place is close on sunday so what should i do cause i want them to take responsibilty thanks

 

I would use infiniti's roadside assistance and have the car towed to your dealership...then I would kill everyone at express oil change, jk

If there's no damage done to your car after dealership diagnosis, I wouldn't do anything to express oil change...and never go back.

If there is damage done to your car, then call a lawyer.

good luck

 

I agree with Ugaexploder. If you are contemplating going after Express Oil make sure the Infiniti dealer photographs the underneath of the car before they do anything. It may not mean much but it couldn't hurt. A month is a long time. How far did your wife drive the car after the plug fell out?

One thing to consider if you don't go the lawsuit route is to wait until Express Oil is pretty crowded and go in there and calmley explain to them what happened and that they lost a customer. Make sure every other customer in the shop hears you. It may not do anything for your wallet but it may make you feel better.

 

Most types of equipment failure in a car has to happen in some sort of reasonable amount of time in order to properly put the blame on whoever last manufactured or tampered with the car. A month seems to be too long in this case so there is no way you will be able to get a successful lawsuit against express. At this point (in the eyes of the courtroom), it is just as likely that infiniti didn't put in the right size bolt as it is likely that express didn't tighten correctly. If this had happened maybe about a day after then it would be reasonable to sue them if there was damage.

I'm not a lawyer yet but I'm pretty sure this what I learned in the automotive section of my courses a while ago. I could be wrong though.

 

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