Do you have photos of the cracks? If willing one of the parties involved should post the conversation if they are conformable with that so we can decide what really went on. Right now its just a he said she said story.

 

was used bumper

 

I encourage him to post and threatening texts that I sent him as there were none. And I never said that STRAFE ITSELF was at fault here. However, after having a bad experience with a STRAFE OWNER i personally would not want to buy from Strafe. I will try to get some better pictures and get them posted here but these certainly do not look like stress fractures. I am simply presenting the situation that I had with a Strafe OWNER. THE SALE WAS PRIVATE TO CLARIFY TO ANYONE THAT DID NOT REALIZE THAT IN MY ORIGINAL POST. The only knock that I could have with Strafe itself was that the part was not shipped with the original box and therefore is 2 weeks late. I did not go after Strafe itself and instead went after the owner that I had the negative experience with. I will shop around on the fiberglass but this is from one of the best shops around and I have a personal relationship with the owner and know he would give me an honest price without making me pay for labor.

 

+1 if the product was painted how would the cracks been visible? Cmon, put yourself in his shoes. Normal wear and tear not visible by the naked eye...

 

The sides were not used they were from Strafe new. Therefore I should be refunded the full price that Strafe would sell side skirts shipped. Thanks for the thought though!

 

so they jus bondoed the cracks and painted over it?

 

I can understand this but they are fairly large cracks here. I will try to get better photos to put up. I would think that once he found out that the part was severely cracked he would at least talk to me to try to make a deal, which he did not.

 

Yeah it's a tough situation. On one hand the bumper should not have been advertised as 'ready to respray' but on the other hand how could the seller have known about cracks under the paint? I guess the moral of the story is not to overstate what you are selling? I can see a legit argument from both sides, hope this all gets resolved!

 

No he took the bumper off of his car and sent it to me saying "all you need to do is respray it". Then it came and had these large cracks in it.

 

TEXTS COPIED AND PASTED FROM MY BLACKBERRY
iLL Dustin: Him Right but you must realize that it is kinda your fault.. Not trying to be an ***
iLL Dustin: Me But we do what we have to to make this right with zero profit
iLL Dustin: Me I acknowledged it was the warehouses fault and we take responsibility for it
iLL Dustin: Him Understandable but you also try to get zero penalty to the customer..
iLL Dustin: Me There is zero penalty for you in this transaction. Your body shop costs for these parts isn't included or covered in OUR transaction. Those costs are out of Our hands. Hope that is understandable..
iLL Dustin: Him That is understandable.. I will be in utah next thursday so the closer to that date the side skirts reach there will be better
iLL Dustin: Me No problem, just shoot me the address to ship to and I will send them on their way.
iLL Dustin: Him Oh i know that man! From how good your rep is.. Im just tryin to find every possible option here
iLL Dustin: Me I see.. Well let me know in the future if you find a deal on something and I will beat/match the price guaranteed.
iLL Dustin: Him Hahaha we will see if i want to take legal action and the forum will hear about this.. You said all that would have to happen is it be resprayed. I still have the message. you have a nice day as well, im not too sure how you have perfect feedback
iLL Dustin: Me Yes, all you need to do is respray the front. What is involved in a respray? Prep work and sanding?
iLL Dustin: Me You can't just receive the bumper throw a coat of primer on it then spray it another color sir.
iLL Dustin: Him We know that.. we were busy sanding the bumper down so we could reprime and paint it and that is when we can across STRUCTURAL damage.. If we painted over this damage then the cracks would simply resurface
iLL Dustin: Me I don't mean to reiterate, but during the 4/5 years I've had that bumper never has it had any type of accident, been dropped, etc.. My car is garaged 6-8months throughout the year
iLL Dustin: Him You represent strafe.. And even if this isnt through strafe you have an obligation to deliver a product that is workable.. Do you have a return policy?
iLL Dustin: Me Sir, that bumper is NOT a strafe product. There isn't a return policy on personal products, they are as-is.
iLL Dustin: Me Also, you began work on the actual bumper. If it were a Strafe item then we would not accept a return because you had already started work on the product.
iLL Dustin: Me But that doesn't apply to this case because that front bumper came off my personal car.
iLL Dustin: Him Understandable.. I will say dustin from strafe.. That is who you are right?
iLL Dustin: Me Yep, one of the owners.
LL Dustin: Him Well either you pay for the fiberglass damage or we present this to the forum and i get a refund on the sides and order from arch
iLL Dustin: No problem, i just refunded your sides per your request.


i have alot more text available on the phone...

 

He seems like an extremely nice guy and I was trying everything to find a way for both of us to be happy. It is an extremely difficult situation and it is a blurred line here of who is in the right and wrong. Just presenting the situation

 

im assuming the cracks went thru and should be visible from the back otherwise maybe their jus surface cracks?

 

How much did you pay for the sides? Also, didnt you say that your buddy sanded down the bumper to find the cracks? So the cracks weren't noticeable until the paint was sanded down?

 

and that is the exact conversation from today above^ There was much more from last night with us trying to work out the utah situation but that is the gist of today. Not to sure where I threatened him in there but ok

 

to clear everything up the bumper was not advertised as ready to paint. the bumper has ben on my car for about 3-5 years off and on, modified and resprayed about 4 times.

Most of the forum can vouch for me and tell you that my car never sees the light of day because:
1. never drive it because im always changing things up.
2. stays in stoage because im too lazy to bring it out.

so i knew prior and still know that bumper didnt have HUGE cracks in it because its impossible because i never drove it enough to even damage it severely like you tried to tell me through our texts, sorry you said Structural damage.

i understand stress cracks over time because the bumper was infact used on my vehicle. I told you in PM that the bumper needs/needed to be prepped and resprayed.. now what does prep consist of?

i am not out to jip people or to run a dishonest business because i come from the community myself..