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Help - Compact Flash says "No Audio Files"

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Old Aug 30, 2008 | 12:00 PM
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Help - Compact Flash says "No Audio Files"

Trying to use the CF on my 07 G35S for the first time. Bought a Kingston 2GB CF card and transferred a variety of MP3 files to it. They playback perfectly on other computers. When I insert it in the G, it recognnizes that a card is inserted, but all I get is "No Audio Files".

Contacting Infiniti Customer Service was a huge waste of time. The agent did not even know what a compact flash was! After educating her, she transferred me to Rockford-Fosgate, where I spoke with a very knowledgeable guy, but all R-F did was design the system, not manufacture it. arrgh

I would really appreciate any suggestions that you have for figuring this out, especially if you have experienced and overcome the problem yourself.

Thanks a million!
Roger
 
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Old Aug 30, 2008 | 12:38 PM
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What format are the songs you have on the CF ? I believe it will play mp3, wav etc., Also I would suggest you format the CF with FAT32 before you add the music.....Hope this helps!
 
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Old Sep 2, 2008 | 10:58 PM
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Thanks coolguy. The files on the CF are MP3 and I even put some with different bit rates. Still no go. I then played around with formatting. Tried FAT format, then loaded the files and put it in the dash. It recognized the names of the files briefly then back to the "no audio file." So, I tried FAT32 again, this time selecting "eject" from my computer before removing the card. This time the G displayed the filenames but I could not get them to play at all.

Does anyone else have suggestions? My next stop may be taking it to the dealer.

Thanks
 
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Old Sep 2, 2008 | 11:07 PM
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Yep...it looks like you need a trip to the dealer.... I havn't heard anyone having issues with the CF yet....well you never know..
 
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Old Mar 15, 2010 | 04:35 PM
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did you figure this out??
 
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Old Mar 15, 2010 | 07:24 PM
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Yes, I did figure this out, but not without some serious head scratching. I took it into the dealer with my recorded compact flash. They confirmed the problem and said they tried my CF card in another car and it worked. (not sure they really did this, as you'll see.) So, they replaced the entertainment unit and my card worked... for awhile. It would play for a few minutes and then stop.

So, I purchased a 1GB card, as low tech as I could find, and it has worked perfectly ever since. Makes me wonder whether the car system was defective or not. Go figure.

Hope this helps.
 
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Old Mar 15, 2010 | 09:17 PM
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so you think a 2 gig is too much?
 
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Old Mar 16, 2010 | 11:32 AM
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When I first tried to troubleshoot the problem, my research showed many users had success with 2GB cards. While I have not tried another 2GB card, my guess is that the one I was using was incompatible for some reason. BTW, the 2GB card works fine on all my PCs.

I assume you're experiencing a similar problem. If so, my suggestion is to try a 1GB card that is not advertised as incorporating some kind of ultra-fast technology. In other words, try the simple, cheap kind.
 
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Old Mar 16, 2010 | 11:46 AM
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If I have songs with titles that are in different fonts (korean), will they show up?
 
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Old Mar 16, 2010 | 01:06 PM
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Mark, I'm afraid I'm tapped out on my knowledge of the system. I think you can download a user's guide frome Infiniti.
 
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Old Mar 16, 2010 | 04:15 PM
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Originally Posted by deano51
Mark, I'm afraid I'm tapped out on my knowledge of the system. I think you can download a user's guide frome Infiniti.
deano thanks!!
 
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Old Apr 5, 2010 | 05:28 PM
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My dad's 09 G37 is using a 2 Gig compact flash, (believe it's sandisk) and it works A ok, as long as it's in FAT32 format, any other format will say "no audio files" just like your original problems
 
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