ok so put down the name of your infiniti dealerships and rate them

team infiniti of oxnard- B+
fresno infiniti- D+

 

Competition Infiniti- F
Ramsey Infiniti-B+

 

Riverside Infiniti- A+

or is that too biased?

 

ahahaha niiice!!

 

Southwest Infiniti

C+

 

Dealerships I've dealt with:

Riverside Infiniti (I wish I lived close to these guys!): A
South Bay Infiniti (they service my car): B-
Tustin Infiniti (where I purchased my car): D

 

B+ for RiversideInfiniti

WOuld of gotten straight A's, but the last minute sales pitch by the Finance chick didn't help the cause. Mike takes care of you though

 

D- for fairfield, they dont get anything done, and yet to ever cover me in any situation. windows going out and they havent fixed it, radio is on the fritz and nothing done

D- for elkgrove, when my rear had a factory defect , they fixed it, but it was only supposed to take an hour......i wait 3 hours! those punks took a lunchbreak, and i drove an hour just to get it done by them! horrible service IMO

 

Infiniti Northshore (Milwaukee) B+

 

Nalley Infiniti-Marietta, GA (Purchased my G) A+
Presige Infiniti-Tallahassee, FL (Service my G) A (I've only had an oil change)

 

Crossroads Infiniti, raleigh, NC (F) parts manager is a fvcking *****.

Modern Infiniti (C), greensboro, NC - finally replaced tranny after 10 hrs worth of driving back and forth. 5 trips

 

Jim Coleman Infiniti - F - horrible mechanics and salesmen, riped off price for new infiniti. Every time I am there, i always see people complaining!!!!

 

Cochran Infiniti in Monroeville,PA C-..they wont fix my squeeking noise =[

 

Crest Infiniti: D- based on their lot feeling somewhat high pressure, and these are luxury cars so they should be very low pressure in my opinion. A dealer I left a message with never called me back to come and purchase the car. He didnt want to share the commission and called me the next day and tried to get me in the dealership.

Sewell Infiniti B+ great dealership, however did not understand the importance of speed, I honestly think this is the best overall dealership, but based on purchasing, they are lacking the speed needed to make a deal fast. The down side was I told them what I was getting at another dealer and they used it to negotiate off, why would I negotiate off another dealer's price, you should beat that price. Sales people were very nice, and I think this place is the best for service, feels very nice. However they need to really do what the customer wants, and not go into the whole "back and forward" game. I walked out, and glad I did.

Grubbs Infiniti (I know you sponsor here so get ready for this one ) A- I called them, spoke to a sales person, told them what I was looking for, got a call back, they had something that met my requirements, made me a price offer (invoice, hope that is ok to divulge) and an OTD price, which sounded legit. They got me in and out in 1.5 hrs or so. Felt solid and quick, got what I was promised, not need to really negotiate, didnt care to, a few people got better deals, but that is okay.

1. Since Grubbs is where I bought, I will expand on this one, they put wheel locks and nitrogen in all the tires, and claim it to be a 120 dollars charge. I know the nitrogen cost next to nothing, and the wheel locks are 20, I felt a little deceived, but NOT AT ALL UNHAPPY!!!

2. They were very nice and got me out of the finance office quick, offered my some items, and I declined, and was not pressured, ie. the extended warranty.

3. Trade in value, the WORST in the industry in my opinion, got offered 3K less then anywhere, Sewell (who was only 200 off invoice) was over 2K better on the trade in.

Now a lot of my friends are asking why I bought from here, when Sewell called and offered me a better price? PRINCIPLE, Grubbs was straight forward with me, and I felt they would treat me right the whole way (a friend of mine told me Sewell would have too and I believe him, and perhaps I had a bad experience? the sales guy was great) however I feel I can sell my Honda for more private party.

Regardless, there is my post, I will offer more after I service. LOVE MY G ...

BTW first post here, hopefully it brings some insight to those looking for a new G, anyone in Dallas, looking, please feel free to PM me, and I will direct you to the right guy at Sewell and Grubbs, if interested (I would assume that is okay to do privately).

Enjoy

 

Kelly Infiniti, Danvers MA - A-
Infiniti of Nashua, Nashua NH - C- (no customer consideration)