Any one else getting fed up with Hyatt? - Page 2 - G35Driver

Dec 9, 2006 | 01:12 AM

#16

Dr Dino

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Joined: Oct 2006

Posts: 35

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From: Canada

Quote:

Originally Posted by ozg

i bought my coupe in the States and brought it up this past summer. when i went there to get warrenty and stuff transfered over they seemed kinda snobbish and arrogant....is if i didnt belong there coz i didnt buy the car from them. now i take the car to Stadium Nissan...from what i can tell there are lots of car guys there and my car gets treated like gold.

Will Stadium do warranty work, or is Hyatt our only option?

I have tried to buy a new car from Hyatt twice. Last year I tried to buy an 06 G but left Hyatt frustrated and drove over to Glenmore Audi and bought my A4...maybe I should thank them because I love my A4.

Last month I tried to buy the 07 G from a different sales person this time, and they frustrated me again, so I got on the phone and have ordered from Vancouver. Again maybe I should thank Hyatt, because I am save +$2k.

Dec 9, 2006 | 06:31 PM

#17

Godfather

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Joined: Dec 2005

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From: Toronto, Canada

I'm guesing hyatt is a dealership. Why dont you give a call to Infiniti and let them know about whats going on? I had the same problem wth the cadi and boy they fixe everything for freeeeeeee.....
Infiniti might be different but i don't know...its worth it to try it, and a car worth over 80gs Damn u gotta do something..dont let this slip!!! and most of all, stop going to hyatt ****......

Dec 9, 2006 | 09:31 PM

#18

Gordgee

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From: Edmonton, Alberta, Canada

Quote:

Originally Posted by Jeff Flowerday

As for the scratch they can't buff it out and they are starting to work me over saying I can't prove they did it. She's going to be a $600 fix now. So I'm going to have a battle on my hands.

I'd rather deal with Hyatt and keep the M45S.

Oh yah, found another door ding today. Does it ever end????

Jeff, call Infiniti Canada about the problems you've had. They do take them seriously, especially if there is a pattern of complaints for one dealership. They will (and have) taken away Infiniti Dealership status from the poor performing ones. They should take care of your issues.

Dec 9, 2006 | 10:52 PM

#19

Godfather

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From: Toronto, Canada

yup call them

Dec 12, 2006 | 10:25 AM

#20

Jeff Flowerday

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Joined: Feb 2005

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From: Calgary, AB Canada

Well day 1 went by without a call from the service manager. I guess Hyatt's take on this is if we don't call him maybe he'll go away. They are right I'm going to go away permanently and to think I was actually looking forward to the next M45.

Dec 12, 2006 | 10:51 AM

#21

Garnet Canuck

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From: Rothesay, New Brunswick, Canada

It's a shame that people will stay away from a certain car company because of p!ss poor service by a specific dealership. I would be extremely annoyed as well Jeff.......I had a similiar experience with my local VW dealership.

Dec 12, 2006 | 12:05 PM

#22

BMC

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Joined: Dec 2004

Posts: 267

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From: Calgary, Alberta, CANADA

Quote:

Originally Posted by Jeff Flowerday

Jeff, regardless if you are going to go away permanently, consider phoning Infiniti Canada to file a formal complaint. It might help the other Calgary G owners who will continue to rely on Hyatt for servicing.

My two cents.

Dec 12, 2006 | 02:19 PM

#23

Jeff Flowerday

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From: Calgary, AB Canada

Quote:

Originally Posted by Garnet Canuck

I'm pissed at the dealer, and unfortunately for Infiniti there's only one dealership. Calgary is big enough for 2 and it should be a rule they can't be owned by the same person or company.

Last edited by Jeff Flowerday; Dec 12, 2006 at 02:25 PM.

Dec 12, 2006 | 02:30 PM

#24

Garnet Canuck

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From: Rothesay, New Brunswick, Canada

Quote:

Originally Posted by Jeff Flowerday

I'm pissed at the dealer, and unfortunately for Infiniti there's only one dealership. Calgary is big enough for 2 and it should be a rule they can't be owned by the same person or company.

Yep, I hear ya. I am actually quite surprised that there are not two dealerships in Calgary.

Dec 12, 2006 | 07:24 PM

#25

RBull

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From: Nova Scotia, Canada

Quote:

Originally Posted by Jeff Flowerday

I'm pissed at the dealer, and unfortunately for Infiniti there's only one dealership. Calgary is big enough for 2 and it should be a rule they can't be owned by the same person or company.

Not likely that kind of rule will be honoured. Here we have 2 Nissan dealers(one is also an Infiniti store). We also have two Toyota stores (one is also a Lexus store). Same owner of all 4. I won't bore you with what else they own.