Originally Posted by OCG35

wow that sux... sorry to you had such trouble - glad your car is fixed now... Tustin isn't quite as good as it use to be, but I've never had that type of experience - I don’t blame you for being pissed!

WC Nissan is a good alterative (as you have found)... their service mgr (Frank) and service writer (Heri) were formerly Tustin - they go out of their way to take care of customers...

Hope the car is now the way it should be and is problem free.