caught in a bold faced lie what should I do.
I'd save my bullets until they did something drastic that I didn't like...
...and I'd start going to Lokey...
Don't you wonder why Chuckiii and Wes drive over from Orlando to have Lokey work on their Gees?
Other dealers are probably good enough for normal owners... If you're particular about your car, and you seem to be, then I'd recommend Lokey... just my 2¢ worth...
...and I'd start going to Lokey...
Don't you wonder why Chuckiii and Wes drive over from Orlando to have Lokey work on their Gees?
Other dealers are probably good enough for normal owners... If you're particular about your car, and you seem to be, then I'd recommend Lokey... just my 2¢ worth...
Joined: Aug 2005
Posts: 1,728
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From: Universe.Milkyway.Solarsystem.Earth.NorthAmerica.USA.FL.Tampa
I am very happy to report that the dealer, Infiniti of Tampa, exceeded my expectations in resolving this matter. The Service Advisor, Service Manager and Customer Satisfaction Manager we all very Professional and did not have to search any further than their recollection of the walk around and the note they made.
They could not have been any more apologetic or accommodating. I think this might had served as a good wake up call for the folks in charge of the techs and responsible for the oversight of the work. Not everyone obsesses over thier vehicle and I think those of us that do serve as the QA Team for the owners that do not.
BTW the wind roar sound from the back window is gone now. Now I can hear the wind going over the car. The car is notibly quiter now.
They could not have been any more apologetic or accommodating. I think this might had served as a good wake up call for the folks in charge of the techs and responsible for the oversight of the work. Not everyone obsesses over thier vehicle and I think those of us that do serve as the QA Team for the owners that do not.
BTW the wind roar sound from the back window is gone now. Now I can hear the wind going over the car. The car is notibly quiter now.
Last edited by Foo_G; Jan 20, 2006 at 07:15 PM.
Originally Posted by Foo_G
I am very happy to report that the dealer, Infiniti of Tampa, exceeded my expectations in resolving this matter. The Service Advisor, Service Manager and Customer Satisfaction Manager we all very Professional and did not have to search any further than their recollection of the walk around and the note they made.
They could not have been any more apologetic or accommodating. I think this might had served as a good wake up call for the folks in charge of the techs and responsible for the oversight of the work. Not everyone obsesses over thier vehicle and I think those of us that do serve as the QA Team for the owners that do not.
BTW the wind roar sound from the back window is gone now. Now I can hear the wind going over the car. The car is notibly quiter now.
They could not have been any more apologetic or accommodating. I think this might had served as a good wake up call for the folks in charge of the techs and responsible for the oversight of the work. Not everyone obsesses over thier vehicle and I think those of us that do serve as the QA Team for the owners that do not.
BTW the wind roar sound from the back window is gone now. Now I can hear the wind going over the car. The car is notibly quiter now.

Joined: Aug 2005
Posts: 1,728
Likes: 0
From: Universe.Milkyway.Solarsystem.Earth.NorthAmerica.USA.FL.Tampa
Yeah they were pretty hot about the guy not doing the owrk and promissed he would never be assigned to my car agian.
My guess is that the guy prolly went on a smoke break for two hours or so.
The SA road tested my car for the wind roar that eminated from back right half window. Funny how the tech could not confirm or duplicate such an obvious sound. Hell at 55 the sound was so loud I thought the window wa down.
I would hit the window switch frequently just out of relfex and I would frequently look over my shoulder to see if it was.
After all of that nonsense the SA confided in me that the problem was well known.
I think it is Jack and Coke time.
Have a pleasant weekend.
My guess is that the guy prolly went on a smoke break for two hours or so.
The SA road tested my car for the wind roar that eminated from back right half window. Funny how the tech could not confirm or duplicate such an obvious sound. Hell at 55 the sound was so loud I thought the window wa down.
I would hit the window switch frequently just out of relfex and I would frequently look over my shoulder to see if it was.
After all of that nonsense the SA confided in me that the problem was well known.
I think it is Jack and Coke time.
Have a pleasant weekend.
Originally Posted by WILD121
I would go to the dealership late at night and take a poop on the hood of all thier cars.
Originally Posted by DrRabbitFurHead
Care to share with us the type of car you have (sedan or coupe) and what your 'exact' photo proof is? If you have proof that the right rear wheel is damaged and that damage is still on the right rear after the 'rotation', that does not necessarily mean that the tires were not directionally rotated.
Directional rotation is when they remove the tires from the wheels and reinstall the tires on the wheel on the opposite side of the car). This is how you 'rotate' the tires on a coupe.
Directional rotation is when they remove the tires from the wheels and reinstall the tires on the wheel on the opposite side of the car). This is how you 'rotate' the tires on a coupe.
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