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G35 & G37, Coupes & Sedans

Warranty covers?

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Old Jul 5, 2008 | 09:42 PM
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Warranty covers?

Hey guys. One of my friends has bmw and last week he went to the dealer with ripped leather on driver seat (just a lil bit) and "bold" steering wheel. I was kinda surprised because they replaced his steering wheel and fixed (replaced part?) the leather for free, his warranty just covered it.. I have exactly same problems in my g35 with over 59000 miles so still have warranty and do you guys know is warranty from infiniti covers these problems too?
thanx
Mike
 
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Old Jul 5, 2008 | 09:51 PM
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I am not 100% sure but I believe there it was an option to purchase the extra warranty for the leather seats. So I don't think it came with the basic warranty that came with out G.

Again, not 100% sure but I will look into that.
 
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Old Jul 8, 2008 | 01:09 AM
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Yeah I'm pretty curious about that too.
 
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Old Jul 8, 2008 | 02:50 AM
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I doubt the dealer would replace it under warranty.. It has too many miles.. I think it's just like the brakes.. Wear and Tear.. You never know.. It's worth a try..
 
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Old Jul 8, 2008 | 03:06 AM
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if the dealer decides to replace it under warranty, consider yourself very lucky, i had 56K on mine and they refused, as i have heard the same from other drivers also...
 
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Old Jul 8, 2008 | 04:42 AM
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Originally Posted by Mike_10PL
Hey guys. One of my friends has bmw and last week he went to the dealer with ripped leather on driver seat (just a lil bit) and "bold" steering wheel. I was kinda surprised because they replaced his steering wheel and fixed (replaced part?) the leather for free, his warranty just covered it.. I have exactly same problems in my g35 with over 59000 miles so still have warranty and do you guys know is warranty from infiniti covers these problems too?
thanx
Mike
im pretty sure they wouldnt cover it for free, unless it was a brand new 08g37 with the warped leather problem.

bmw has been giving me nothing but awsome service when it comes to fixing my car, maintinence, etc.
 
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Old Jul 8, 2008 | 01:27 PM
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they will replace the leather under warranty... i had mine replaced for free not to long ago for a 1" inch rip



the pic is after it was replaced but the plastic that holds the leather is causing the rip...

i have also heard of them replacing the steering wheel as well...
 
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Old Jul 8, 2008 | 03:33 PM
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They replaced my seats last week due to a rip under warranty. Service advisor waled out looked at it and said cool i can have it ready for you by 5 is that ok? I was thinkin wow thats pretty damn fast.

Edit: I dont think they replaced the whole seats just the cover. Jsut thought i would clarify that
 
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Old Jul 8, 2008 | 04:58 PM
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Originally Posted by OKCIS
They replaced my seats last week due to a rip under warranty. Service advisor waled out looked at it and said cool i can have it ready for you by 5 is that ok? I was thinkin wow thats pretty damn fast.

Edit: I dont think they replaced the whole seats just the cover. Jsut thought i would clarify that
they replace the entire bottom of the seat...
 
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Old Jul 8, 2008 | 05:22 PM
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We replace stuff under warranty all the time...
 
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Old Nov 22, 2008 | 06:06 AM
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can you fix stuff under warranty as much time unitl the problem is solved??
 
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Old Nov 22, 2008 | 01:18 PM
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^^ i believe so
 
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