This needs to be resolved - Unlimited Tuning
#1
This needs to be resolved - Unlimited Tuning
There were previous threads regarding this matter and much discussion, however, this issue has yet to be resolved. This will be the last thread regarding this matter as if this is not resolved by this saturday, I will be filing the neccesary paperwork to take this matter to small claims court. I am sick of being given the runaround, having my calls dodged, and attempts to brush this matter under the rug.
THE FACTS
1. Authentic Top Secret G35 hood was purchased by Unlimited Tuning from me on ebay.
2. It was requested that the hood be custom painted to match the vehicle it would be going on. This was agreed upon for an additional fee and time for the hood to be painted.
3. Unlimited Tuning pays for the hood via paypal.
4. Unlimited Tuning files a dispute with paypal because they are impatient with the extra time it is taking to paint the hood. My paypal account is limited.
5. The hood is shipped and the dispute with paypal is settled, minus $175. To this day, I don't know why they refunded everything except $175 but that's how paypal handled it.
6. I demand that Unlimited Tuning pay the $175 balance on the hood that was purchased. They refuse. I post a thread on G35driver.com and finally they refund the $175 via paypal in exchange for a follow up post to show that they are handling the issue.
7. Just when I think everything is settled, Unlimited Tuning files a credit card chargeback for $1500 with their credit card. Paypal promtly removes the $1500 from my account and opens yet another dispute/investigation.
8. I call Unlimited Tuning and they claim they have cancelled the credit card chargeback.
9. Paypal closes the investigation, giving Unlimited Tuning back the $1500. (though I still have $175 so the amount they owe is $1325)
10. Once again, I get to play collection man and start calling Unlimited Tuning. They claim they filed "paperwork" to cancel the claim, however, paypal has already closed the dispute.
11. So now Unlimited Tuning owes me $1325 and they are continuing to dodge my phone calls. They refuse to address the issue and claim they are not a party to this transaction. As I stated above, if this is not resolved by Saturday, I will file the neccesary paperwork to bring this issue to small claims court. (If they lose the small claims case, they will be liable for additional costs incurred as well as court costs.) It is my hope that Unlimited Tuning will show their good faith by resolving this matter immediatly as it is in their best interest.
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EVIDENCE
There's no dispute regarding the hood being delivered. I have a tracking number and pictures that can prove that as well as Unlimited Tunings own admission that they recieved the hood.
As far as the paypal/credit card problems I pointed out above, paypal puts everything in a convinient chart, which I have screen capped and attached to this post.
THE FACTS
1. Authentic Top Secret G35 hood was purchased by Unlimited Tuning from me on ebay.
2. It was requested that the hood be custom painted to match the vehicle it would be going on. This was agreed upon for an additional fee and time for the hood to be painted.
3. Unlimited Tuning pays for the hood via paypal.
4. Unlimited Tuning files a dispute with paypal because they are impatient with the extra time it is taking to paint the hood. My paypal account is limited.
5. The hood is shipped and the dispute with paypal is settled, minus $175. To this day, I don't know why they refunded everything except $175 but that's how paypal handled it.
6. I demand that Unlimited Tuning pay the $175 balance on the hood that was purchased. They refuse. I post a thread on G35driver.com and finally they refund the $175 via paypal in exchange for a follow up post to show that they are handling the issue.
7. Just when I think everything is settled, Unlimited Tuning files a credit card chargeback for $1500 with their credit card. Paypal promtly removes the $1500 from my account and opens yet another dispute/investigation.
8. I call Unlimited Tuning and they claim they have cancelled the credit card chargeback.
9. Paypal closes the investigation, giving Unlimited Tuning back the $1500. (though I still have $175 so the amount they owe is $1325)
10. Once again, I get to play collection man and start calling Unlimited Tuning. They claim they filed "paperwork" to cancel the claim, however, paypal has already closed the dispute.
11. So now Unlimited Tuning owes me $1325 and they are continuing to dodge my phone calls. They refuse to address the issue and claim they are not a party to this transaction. As I stated above, if this is not resolved by Saturday, I will file the neccesary paperwork to bring this issue to small claims court. (If they lose the small claims case, they will be liable for additional costs incurred as well as court costs.) It is my hope that Unlimited Tuning will show their good faith by resolving this matter immediatly as it is in their best interest.
-------------------------------------------------------------
EVIDENCE
There's no dispute regarding the hood being delivered. I have a tracking number and pictures that can prove that as well as Unlimited Tunings own admission that they recieved the hood.
As far as the paypal/credit card problems I pointed out above, paypal puts everything in a convinient chart, which I have screen capped and attached to this post.
#3
Originally Posted by alongcamepeter
I hope you get your money back.
I'll show my support - I won't do business with them until it's resolved.
I'll show my support - I won't do business with them until it's resolved.
#5
#6
good luck on this issue. i met one of the guys from unlimited tuning but this was before this matter happened. best of luck if there is any assistance i can do let me know since i am local to the guys. i'm not taking sides since this does not pertain to me but i'd hate to see anyone take advantage like that
#7
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#9
Originally Posted by jersey-G
Wasn't this the hood that was a replica and didn't fit right to begin with?
#12
#13
#14
Originally Posted by jersey-G
Wasn't this the hood that was a replica and didn't fit right to begin with?
I cant stand knock-off products!
Thanks for all your support guys, it means a lot , esp. when Iam not getting any from Paypal nore UT.