Here's the problem. I ordered an oem lip and rear splash guards from everythingg35.com for $398.74. I also choosed UPS 3 day shipping for $88.00 (UPS ground was $33.00). Hoping that I could get it all installed before the weekend. It shipped via FEDEX Express Saver instead. Now i'm not sure, but I think FEDEX express saver is the equivalent of UPS ground. Ordered on Saturday 8/19 and tracking says it won't get to me until monday 8/28. If I knew this, I would've just picked the ground option and save over $50. I called them and they would only credit me for $15.

 

wtf that sucks man

 

If they really did screw you.. IF they really did and a second call asking to speak to the owner/ manager depending upon how big they are.. call your cc company and let them know.. they will do a chargeback.. as a business owner I HATE when people even threaten this and most dont but if they really wont make good on what you ordered and you truly did try and resolve this.. then go for it... call your cc and they will refund you...

Chris

 

that really sucks man.. sorry to hear that.

 

+1.
You deserve a full credit not partial.
G/L
C.

 

Thanks for the advice. I hate to do it, but I hate not getting something that i paid for. Plus the atlanta meet was this weekend and it would've been nice to have those parts on.

 

fed ex delivers on saturdays tho so maybe it may come then

 

I thought fedex saver was 3day? Everytime I order on newegg and it comes fedex saver, it comes in 3 days.

 

Actually this is correct... straight from fedex.com



Service Info
FedEx Express Saver®

--------------------------------------------------------------------------------
FedEx Express Saver offers reliable delivery and professional handling at a savings when there's more time in your schedule.

Service Description
Delivery Times Delivery to businesses by 4:30 p.m. and to residences by 7 p.m, in 3 business days. Check transit times.

 

Question is on what day did it ship?

 

Didn't read the whole thread so if someone already said it sorry.

FedEx Express Saver is in fact their 3 day service. FedEx Ground is their equivalent to UPS Ground, obviously.

 

Well yeah I just checked FEDEX saver is 3 days shipping. I'm only pissed because its taking till monday for it to get here. Plus the tracking says its only 9lbs. On the invoice it said that they were shipping a 52 pound package which i thought the $88 fee was fine. C'mon $88 for a 9lb. package. Here is the invoice that I received:


Order Information
Order #1379 (Shipped)
Order Date: Saturday 19 August, 2006 Order Total: $486.90
Delivery Address
******
******
Stockbridge, Georgia 30281
United States
Shipping Method
United Parcel Service (1 x 52.5lbs) (3 Day Select)

Products
1 x Rear Splash Guards - Coupe
- Color: QX1 - Ivory Pearl $73.75
1 x OEM Coupe Front Chin Spoiler
- Color: QX1 - Ivory Pearl $324.99
Billing Information
Billing Address
*******
*******
Stockbridge, Georgia 30281
United States
Payment Method
PayPal

Sub-Total: $398.74
United Parcel Service (1 x 52.5lbs) (3 Day Select): $88.16
Total: $486.90
Order History
08/19/2006 Pending
08/23/2006 Shipped Shipped via FEDEX 911392991640

 

Keep complaining to them.Ask to speak to someone in higher authority.You will get refunded if you are persistent with the whole situation.
Good luck.!

 

The reason it says 52 lbs is to factor in the size of the package. FEDEX/UPS does the same thing. They take a weight and size of package, and if its oversized then they factor both into one "weight" but its still the same charge. The spoiler should come in a big box, so thats whats killing your shipping price

 

wow, that sure makes me think twice about ordering from them.