Dealer offer to buff out scratches from paint, should I let them?
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Joined: Mar 2005
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From: Columbus,OH
Originally Posted by RBull
I would have a frank conversation with them about what will happen if you are not happy, and stress the perfect condition of the rest of the car. If their answer is satisfactory to you then go ahead. If unsuccessful they might offer some free service or to pay for it to go somewhere else. Take pics of the car before getting any work done.
I would not take the car to someone else you don't know unless the dealer is uncooperative. It sounds like they are motivated to help you and you have much more leverage with them than someone you don't know. CSI's are very important to the dealer.
G/L
I would not take the car to someone else you don't know unless the dealer is uncooperative. It sounds like they are motivated to help you and you have much more leverage with them than someone you don't know. CSI's are very important to the dealer.
G/L
if they offer the job after you made your complain then go ahead and let them do it because I am sure you will file the complain again if they keep messing up time by time. May be , just may be they will probably offer something else better then just buffing your car for you. Free paint job? Haha, that will be nice.
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