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160041-Stats.JPG

 

Interesting graphs. Cool for Infiniti, wow 3rd to Caddy! and Lexus.

Hummer looks like it should come with a built-in mechanic.[img]/w3timages/icons/tongue.gif[/img]

<font color=red>G</font color=red>S<font color=green>M</font color=green>
<font color=red>G</font color=red>S<font color=green>M</font color=green> <font color=black>Silverstone Coupe</font color=black>

 

Lexus being #1 doesn't suprise me. By a big margin too.

Black / Black 2004 GcoupeMT. Premium. Splash Guardz.

 

Doesn't this chart scream the questions:
"Why the disparity between Nissan and Infiniti or BMW and Mini or Mercury and Ford or Cadillac and other GM divisions etc?
How then does Honda/Acura manage to reduce the gap?
Are these isolated to specific plants or company division work ethic/philosophy?
Or could it be corellated to salaries paid to workers in specific divisions??
Are they designed in to stratify different classes of buyers??
Mmmmmmm.......
Of course that is one justification to pay a 10k to 20k premium .... Well worth it..IMO.
Keith

 

Wow... we were second last year. Now we dropped to third.

---------------------------------
http://www.anythingbox.net

 

The disparity between the basic and premium brands is indeed interesting when one considers that most of the premium brands are essentially gussied-up versions of the base brand, and are often built on the same assembly lines. I've always believed that the Powers' initial quality survey was more a reflection of the quality of dealer service than on the quality of the car. When Nissan, Toyota and Honda established their premium brands, they awarded franchises only to those existing dealers with the highest customer satisfaction survey scores. Anyone who has experienced service at both Nissan and Infiniti dealers know the level of difference between the two. If a consumer is unhappy with a dealer's response to a particular complaint, they are more likely to start nit-picking other aspects of the car, so that a single complaint can quickly multiply.

RainMeister
'04 G35C 6MT, diamond graphite, premium, nav, aero

 

[img]/w3timages/icons/smile.gif[/img] I never knew so many people would complain about a hummer. LOL

BS G35C 6spd navi/aero/prem

 

adnama,
the diff between nissan and infiniti is less than the diff between toyota and lexus. it is higher than honda and acura.

interesting

04 6mtC, DG - possibly most babied G on the board.

 

Just how bad do you think the difference REALLY is between Hummer and Lexus? What is the definition of a "problem?

Is it a transmission which fails on the highway and takes 2 months on backorder, or is it a cigarette lighter which doesn't get quite hot enough"?

Seriously, on average, Hummer, has only slightly more than 2 problems per car - that seems pretty darned good, considering what I guess MIGHT be considered a complaint.

Is it good, or is it actually quite bad? How does it compare to the truly awful cars of the 80's?

DG/G 5ATc /LSD/Prem.

 

Its no surprise to me that Lexus is number 1. Lexus quality eats Mercedes up

 

What's with the big disparity between Infiniti & Nissan? Toyota & Honda seems to match up more closely with their luxury division.

04 G35c 6MT Ivory/Graphite
Gallery of My Babies

 

>>I never knew so many people would complain about a hummer.<<

I recall reading that the results were skewed by a disproportionate number of owners complaining about fuel economy. There's a commentary in there somewhere about 1. the literacy rate of Hummer owners (EPA ratings are in 24 font bold letter type on the window sticker), 2. the poverty rate of Hummer owners (way too many of these $50k+ monstrosities driven by young, downwardly-mobile rap artist wannabies living at home), and 3. the educational level of Hummer owners (probably never passed high school physics; ergo, more weight requires greater force which requires greater energy).

RainMeister
'04 G35C 6MT, diamond graphite, premium, nav, aero

 

I have seen an H2 giving 7.1 MPG (miles per gallon).

 

Lexus is the beast, in this category. I hope Infiniti can get the cap closer, and start giving Lexus run for it's money.

G35 Coupe. Diamond Graphite, Graphite, Premium and wheel and Tire package. Zaino Baby.

 

Gingerbaker, Others,
The numbers are actually meaningful in several ways. Averages are not statistically significant indicators of the dissatisfaction a vocal minority that have the say, 20% of Hummers that experience the 80% of complaints or whether the majority of the complaints are nitpicks ("If I pay >$50k I'm bitchin about everything and since I'm not a 9 to 5 Joe, I have plenty of free time to nitpick").
I do know a lot of people with Saabs and just by the number of times their cars are in the shop (mostly mysterious, ghost electrical problems) I would never buy one.
So, if the numbers are reflective of the genuinely irritating Saab-like issues instead of the "mostly bitchin'" Hummer-type problems (and I believe this is the case otherwise Lexus would also get a lot of nuisance issues), then 2.25 problems per vehicle reflects a lot more annoyance than simply 'slightly more than 2 problems per car'.
I agree with Rainmeister about the awardiing of premium franchises to the best dealers. It is a reasonable explanation for a lot of what the data is suggesting.
keith