Blown Engine with Pics
That looks just like the car I got in for a blown motor ...
The customer ran the car for 41k miles without a single oil change. How do I know you ask? well, where I work, I can check the history of the car... car never had any service done at any other infiniti/nissan dealerships. We asked the customer when the last time he had an oil change done and he said 2k miles ago. Made no sense b/c of the nissan oil filter, but we gave him the benefit of the doubt. We asked for a reciept of the oil change and he says "Sure, no problem" he comes back in with a fresh reciept a couple of hours later. We then call the private shop to ask what kind of filter they use and they say "we only use wiks oil filter"... bingo the car still had a nissan filter. Also something people may not know... oil filters from the factory and oil filters from your local infiniti parts department have different serial numbers on the filter. This guy's trying to pull a fast one now... We denied warranty and now he's going to have to end up paying over 11 grand for a new long block
The customer ran the car for 41k miles without a single oil change. How do I know you ask? well, where I work, I can check the history of the car... car never had any service done at any other infiniti/nissan dealerships. We asked the customer when the last time he had an oil change done and he said 2k miles ago. Made no sense b/c of the nissan oil filter, but we gave him the benefit of the doubt. We asked for a reciept of the oil change and he says "Sure, no problem" he comes back in with a fresh reciept a couple of hours later. We then call the private shop to ask what kind of filter they use and they say "we only use wiks oil filter"... bingo the car still had a nissan filter. Also something people may not know... oil filters from the factory and oil filters from your local infiniti parts department have different serial numbers on the filter. This guy's trying to pull a fast one now... We denied warranty and now he's going to have to end up paying over 11 grand for a new long block
Originally Posted by smokedhen
damn...denied warranty? what happens if you do the oil changes yourself.
homie..gl with your car.
homie..gl with your car.
I'm very surprised a VQ35 would make it that long. Thats gotta be 1.5-2 years of driving at a minimum.
ps, thats not homie's car.. its a customer at the dealership
thats fvcking bullsh!t that yall are denying warranties all over the place. I change my own oil. Go buy my filter from the dealership then back home to change my own oil, why couldn't he have taken the grease monkey's at the shop his own filter? and for the first blown you said you didn't know why it would be covered under warranty? because it is a NEW FVCKIN CAR MAN! what the hell? why wouldn't it be covered? if you can prove he is spraying or hasn't done maintence that is one thing but to assume that it shouldn't be covered pisses me off. effing stealerships.
^^ Ok....i guess someone's thong got in a knot this morning....Hahahahah!
I'm sure we all share you pain bro.....I can say from personal experience and judging by your post it seems you can too....
I'm sure we all share you pain bro.....I can say from personal experience and judging by your post it seems you can too....
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Correct, the car isn't mine, it was just a trade in at another dealer and they didn't know the engine was blown - they didn't inspect it. So they brought it to us to fix. The car is new, yes. But not BRAND new - its 2, almost 3 years with 18,xxx miles on it. You know dealerships can call abuse if they want and deny a warranty. Abuse could be determined by the tire wear, tranny wear, and other misc parts. I try to keep everything somewhat on the downlow to protect everyone, but I will say the driver was not even a legal tobacco-buying age.... You think drivers could come in fried clutches, stripped trannies, bald tires, etc and still get it under warranty? A dealer may over look it once or twice just to make the customer happy - this was the case for Infinite1 and his brakes! :P
Originally Posted by smokedhen
damn...denied warranty? what happens if you do the oil changes yourself.
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Yeah, if you do your own oil changes, you shouldn't have any problem providing receipts, etc. Sounds like the guy shipsaeki was talking about really was neglecting basic maintenance.
Originally Posted by HomieG35
Correct, the car isn't mine, it was just a trade in at another dealer and they didn't know the engine was blown - they didn't inspect it. So they brought it to us to fix. The car is new, yes. But not BRAND new - its 2, almost 3 years with 18,xxx miles on it. You know dealerships can call abuse if they want and deny a warranty. Abuse could be determined by the tire wear, tranny wear, and other misc parts. I try to keep everything somewhat on the downlow to protect everyone, but I will say the driver was not even a legal tobacco-buying age.... You think drivers could come in fried clutches, stripped trannies, bald tires, etc and still get it under warranty? A dealer may over look it once or twice just to make the customer happy - this was the case for Infinite1 and his brakes! :P
Originally Posted by hater
thats fvcking bullsh!t that yall are denying warranties all over the place. I change my own oil. Go buy my filter from the dealership then back home to change my own oil, why couldn't he have taken the grease monkey's at the shop his own filter? and for the first blown you said you didn't know why it would be covered under warranty? because it is a NEW FVCKIN CAR MAN! what the hell? why wouldn't it be covered? if you can prove he is spraying or hasn't done maintence that is one thing but to assume that it shouldn't be covered pisses me off. effing stealerships.
Read carefully and you will see that I wrote that the factory oil filters have different oil filters from the ones you buy from parts... This engine that I ripped apart STILL HAD THE FACTORY OIL FILTER!!!!!!!
So don't get your ******* in a wringer.
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The warranty on this car was not denied! So far there has been nothing to make us think it should be. Before the engine was out of the car the tech said the guy may have been spraying - just speculation. Even with the engine out today he still didn't know what caused it - and may never. It could have just been a weak link....
Oh yeah, and as long as I've worked at this dealer no warranty has ever been denied completely, especially on something like this that could would be devistating to an individual when they have to come up with 11K.
Oh yeah, and as long as I've worked at this dealer no warranty has ever been denied completely, especially on something like this that could would be devistating to an individual when they have to come up with 11K.
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