My pass. side axle made the clicking sound for about a week now. So I made an opp. to take her in today. The service manager just called me and said it's not under warranty any more unless I put back the stock suspension (btw I have Tein Basic coilovers and Stillen sways). I had the feeling the dealer was going to pull that one on me. Anyways, I just wanna ask you guys has this happened to anybody in here regarding the TSB but denied service due to mods?

 

Go to another dealership.

 

yep. find a mod friendly dealership or talk to someone else there

 

I agree...just try the next nearest dealership.

 

i agree with what everybody else says. just find the next nearest dealership and try them. my dealership had no problems doing any warranty or TSB work on my car despite any of my mods.

 

+1 . . . Some dealers simply want you to feel the pain.

 

Thats bull****

Its your differen. I just had it done on mine.

 

yeah some dealerships are just like that. better to drive a little bit farther then having to swap your entire shocks back on

 

Do a search on the Magnuson Moss Act. They are legally liable for all warrenty issues unless they can prove that the mod caused the failure. Since this is a documented TSB your mods couldn't have caused it.

 

what if there is no other dealer? in Hawaii theres only one.

 

Thanks for the replies guys. I live in S. Jersey near AC. The next closest Infiniti dealer is about 40-50 miles away and its own by the same guy ( Holman) I 'm sure their system is connected. Basically I am SCREWED . I gonna try to get my buddy to fix it. Good thing he's an ASE cert. mechanic. I'm just upset at the dealer right now. Who knows how many other owners were denied service cause of mods . Thanks again guys !

 

you know i hope you try try this on them and stick it up their a$$! I should have doe the same when i had my lock motor break and claimed my Viper alarm was at fault. I just bought the part and need to install it. I tried going to another dealer hoping they wouldnt check the computer ( as all infinitis pcs are linked to each others dealers) but the fukcers did. I wish i would have tried that law on them because i know the Viper didnt cause the break but i just didnt want to deal with it all. I just hope soemone else has the time and effort to stand up to these dealers and screw'em. Good Luck! RX
BTW anyone want to help me install the Lock actuator for the driver side?
RX

 

We've done countless TSB on axles clicking and i must say, the new fix requires a lot of parts (mainly bolts and nuts), the old fix was just to replace the axle boots and such. But yeah, you dealership is full of it, if they will not fix it because of mods that do not affect the problem at all.

 

Do have the link to the new fix? TIA. This the 2nd time the axle made the clicking sound. They greased it the first time about 2 months ago. I didn't expect it to have the same symtoms again so soon.

To tell the truth, my 2k max with 165k miles is more reliable than the G

 

Like he said this is a DOCUMENTED TSB, since it has been proven to be a problem with so many other G35's I would DEMAND you talk to the Infiniti state representative/manager, bring up the Magnuson Moss Act, and give them the documented TSB. BMW tried to pull this B.S. on me and after talking to the head guy it was fixed no problem, 1 month later I sold the car, if a car maker can't stand behind their product, I don't want it.

Don't let this $hit slide, the more people allow this to happen, the more it will happen.