Dealer performs a recall...now i got problems!! - G35Driver

Jun 28, 2003 | 05:14 PM

Jays_G

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Dealer performs a recall...now i got problems!!

so i bring my car into the dealer to have them remove my wheel locks (cus they lost my key the time before when i brought my car in for service) so while i'm waiting for what seems like an eternity waiting for what i assumed would be a 5 minute job my service rep comes to tell me they performing a service recall on the brake sensor...i tell her im in a hurry, but she insists it would only take an extra 5 minutes. after 30 minutes later i get my car back but not after i had to pay $10 for having them remove my wheel locks. so im driving back home and all these people are honking at me. i was like "what" i get home and notice that my brake lights are on! i was like "what the F#4k" so now im $10 poorer and have broken brake sensor...or at least one that now needs to be serviced! this sucks!!

i still love my car though!

Jun 28, 2003 | 05:21 PM

Jays_G

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Re: Dealer performs a recall...now i got problems!!

oh, the brake light only goes off now when i lift on the brake pedal!! this should be very safe!

Jun 28, 2003 | 05:43 PM

Merlin

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Joined: Jul 2002

Posts: 2,369

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From: South Florida

Re: Dealer performs a recall...now i got problems!!

Sounds like they switched a wire around or something. But how????[img]/w3timages/icons/mad.gif[/img]

Jun 28, 2003 | 07:55 PM

Msedanman

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From: Cambridge, Ont. Canada

Re: Dealer performs a recall...now i got problems!!

Goes off when you lift on the pedal. Wow, what service you got there bro......... Go back and get them to fix it right, and also give you back the money they charged you for having to replace the locking nuts they had to cut off because they lost the key.

They lost the key and you have to pay something to get the nuts off?...... There's something wrong with this picture
I it were me, once I got that screw up sorted out, I'd find another place for service. What a nightmare....[img]/w3timages/icons/mad.gif[/img]

I've heard others say they don't like anyone touching their car. I'm beginning to feel that way myself. even for service.

Jun 28, 2003 | 08:06 PM

Gordgee

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From: Edmonton, Alberta, Canada

Re: Dealer performs a recall...now i got problems!!

Like GSM said, have them correct the problems, refund your money, and submit a formal complaint into Infiniti. Nobody should be submitted to what you've described![img]/w3timages/icons/frown.gif[/img] See if Infiniti will give you a voucher for some free service at another dealer as well.

<font color=green>GG</font color=green>

Jun 28, 2003 | 08:39 PM

ryoken

Registered User

Joined: Jan 2003

Posts: 5,946

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From: San Diego, CA

Re: Dealer performs a recall...now i got problems!!

If they're going to charge you $10 to remove the lock nuts because they lost the key, they might as well smash your car into a brick wall and charge you $35k for a new one. Same f-ing difference. I wouldn't put up with that kind of service from a chain-store tire shop, and I certainly wouldn't put up with it from a luxury brand dealership.

2003.5 G35 Sedan Desert Platinum/Graphite Premium/Sport/Aero/Nav/Winter