Question...if I am getting a part replaced under warranty, are they required to give me back the old part if I ask them for it?

 

No.

 

^ NO.. that is why it is called REPLACE... ur old fuct up part for a new part.. i always ask to see the old part and possibly the new part before it goes in...

 

aww...oh well. You think it's worth asking? They're replacing my shift **** but I wouldn't mind having a spare.

 

nothing to lose and everything to gain.. for sure ask...

 

My dealer here would give the parts to me If I asked no problem. We have a 02 pathfinder and they are known to have leaky cats. We replaced them under warranty and they gave us the old ones when we asked them for it.

 

lol@cats, you should sell them in the US. There's a new crime wave here in Houston where thieves are stealing cats off of trucks but the police are cracking down so not even junk yards can sell them. At least you have legitimately obtained cats for sale

 

Yeah, it seems to depend on the dealer.
I know when guys were getting the chipped grills replaced,
some were able to keep the old one & some were not.

 

I bet there is a good chance you'd get it if you asked for it.

 

OP why did you have to get your **** replaced in the first place?
Was it due to the scuff marks on em?
If so, did they give you a hard time to get it replaced?

 

I asked the dealer for my old grill and they said they had to send it to Infiniti.

 

I work for a Chrysler dealer but I imagine all manufacturers are similar.

When your old part comes off, it becomes the property of Infiniti. When the warranty claim is submitted, the manufacturer then decides weather or not they want the part returned. There are several reasons why they may want it back. That dealer may be high on a certain repair and they want to know if the car is being diagnosed properly and the part really needed to be replaced. They may be spotchecking to determine a dealers honesty. It's possible there is a quality issue on that part and they need to get it to engineering. If a manufacturer contracts a vendor to supply a part at a set price and a large number of that part fails, they can go back to the vendor to improve that part or they may get some of their money back.

My suggestion would be to say "If they don't want my old part returned, may I have it back, please"

Mike