So about 2 months ago my parents bought me a pearl white 2007 g35 sedan for graduation. When we bought the car we noticed the back fender on the passenger side of the car was kind of sticking out. Before we bought the car we made sure we looked at Infiniti's 1,000 point check inspection sheet and the carfax and the car had not been in any wrecks. So we bought the car and we were told that they would fix the back bumper for me under warranty at my free first oil change. So today was the day I went in and did the oil change along with my reverse lights arnt working and I tried to get them to do the side door panels under warranty but they wouldnt. So we take the car in today and they said they cant fix the back bumper under warranty because the car had been wrecked before and the service guy said he was sure it had been wrecked. Today has not been a good day or me and my G35

 

It's tough luck man. Carfax isn't 100% right all the time sadly

 

yea i know but their 1,000 point inspection that they say they look at everything. every single blot to make sure it isnt rusted and other things. its a bummer cause were taking the car to a body shop to see if it is wrecked or not for sure

 

Is there a possibility that the bumper could've been aligned inproperly when they put it back?

 

Well at first he was saying that it looked for sure it had been in a wreck then he said that it could of been caused by an outside source. It at depends on what the body shop says now. If it had been in a wreck before and they sold it to me like that then the salesman said something will be done if that's the case. which i don't know what

 

That sucks dude hopefully it's nothing too serious.

 

You should never trust any of these 'million point inspection' things. I have many friends who are mechanics for Ford and Honda and they all agree that they do half-assed job. Reason being, even if you list every single thing that's wrong with the car, the dealership will tell them to do it again (meaning do the papework to suggest that there are no problems).

Also when the dealer told you they'd fix it you should have got that on paper. Sorry about your experience. Autocheck is sometimes more reliable than carfax.

 

If you do find out it's been wrecked (or even if you don't), if the dealer won't work with you talk to Infiniti. Be nice, explain the situation, and there's a decent chance they will help you with the dealer.

 

Never pay for it ir sign for it till it is fixed. If they say they fix it at first oil change there is no reason to fix it before you sign paper. Once you sign the paper you are in a merci of the dealer.

Sit down with the manager and talk to him. Be professional ask them to keep their word.