Performing TSB work outside of Warranty?

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Jan 14, 2012 | 10:01 AM
  #1  
Hi All

I am currently out of warranty but just found out that TSB ITB07-014 Applies to my vehicle (My Seat Heaters don't work properly)

Will my local dealer still perform this work free of charge? (Or should they?)


Thanks
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Jan 14, 2012 | 01:40 PM
  #2  
if it's never been applied previously it's probably up to the dealer. If you have a decent relationship w/ that dealership that may be in your favor. I don't think they're obligagted to perform the TSB unless it's a safety recall issue
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Jan 14, 2012 | 11:50 PM
  #3  
Under warranty if a customer comes in with a TSB we typically honor it without performing diagnostics, simply because all they have to do is say they were experiencing the symptoms.

So paperwork just says:
"Customer states..."
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