Paid Premium membership fee twice, by mistake
Who do I contact to get refunded for 1 of them?
I have the paypal transactions ids.

 

bump! anybody???

if i dont get a response by monday, im going to open a dispute through paypal and get my money back... hopefully my membership doesnt get blown.

 

EDIT: PM me with the pertinent info, I can forward it over to an IB contact to process.

 

sent PM

 

i have the same problem.. payed march 11 and march 14.

 

Received both your PM's; replied.

 

bump. still havent got the refund.

 

Peter (S 854) is taking care of this. We'll follow up with IB next week when they are in the office to fix this for you.

 

I hate that the site try's to take the fees out from my PayPal when they are due. I would rather get an email or pm requiring me to pay it. This might be my last run as a premier member, i am not seeing any benefits other than the 1000 message in box that is always full anyway

 

I agree with you Gord. I also don't like the idea of it coming of the payment automatically coming off your Pay Pal unless you specifically requested it. An email reminder would be much nicer. It isn't the same anymore. I was a Premier Member for years but the site and the people have changed. I mainly go to the Canada section and it is not as active now, like it used to be.

 

Ah no wonder I paid twice!
I remember paying manually only once, and then it also auto-charged my paypal acct or vice versa. Either way, it went thru twice.

 

WELLLLLL................
I got refunded for 1 of the payments, but now my premium membership is lost. Grrrrrrrrrrrrrrrr

 

Its saying my PM box is full and I cant PM anybody.... somebody pls fix this.

 

^ Glad about the refund but obviously the no Premier is no bueno.

The new issue has been forwarded over to IB.

 

^ Looks like everything is fixed now. Thanks.