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Charged Double for Membership

  #1  
Old 04-01-2013, 03:47 PM
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Charged Double for Membership

Hey guys. This is directed to any Moderator who can help me out. It looks like 2 transactions went through my Paypal account for my yearly membership. One through my VISA and one through my AMEX on two different days. Any moderator who can help me out, just PM me. Thanks.

Karl
 
  #2  
Old 04-02-2013, 06:34 AM
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G35 sedan w/ too much money in mods
Karl, we're looking into it and will get back to you once we figure it out.
 
  #3  
Old 04-02-2013, 05:54 PM
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G35 sedan w/ too much money in mods
Karl,

I heard back from the higher-ups today and they should be issuing you a refund when they verify the double charge.
 
  #4  
Old 04-03-2013, 06:43 PM
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Okay. Thanks guys. I'll check the PP account and get transaction numbers.
 
  #5  
Old 04-13-2013, 08:19 AM
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Ok. So my VISA has been refunded, but now my membership is totally gone. The charge still shows up on my AMEX for $29.99, but my membership is inactive.
 
  #6  
Old 04-13-2013, 09:46 AM
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G35 sedan w/ too much money in mods
Man I'm sorry you're dealing with this. I'll send the issue to IB, hopefully we'll get it worked out quickly.
 
  #7  
Old 04-14-2013, 07:19 AM
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Originally Posted by Blue Dream
Man I'm sorry you're dealing with this. I'll send the issue to IB, hopefully we'll get it worked out quickly.
Yeah, it's ok. It's not the worst thing in the world. Thanks for dealing with it. I really just need to be able to get to my PM box. Lol. Again, thanks.

Karl
 
  #8  
Old 04-15-2013, 10:31 PM
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No worries Karl, Tim will fix you up man
 
  #9  
Old 04-16-2013, 05:26 AM
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I hope so. I've been Premier for a long time. It's weird not being able to have my PM box, Anything Goes, Avatar...etc.
 
  #10  
Old 04-16-2013, 07:04 PM
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G35 sedan w/ too much money in mods
Karl, IB got you taken care of, I apologize for the time you've gone w/o your premiere member benefits. Let me know if you need anything else.
 
  #11  
Old 04-16-2013, 07:21 PM
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Thanks guys. You guys are top notch. No harm done. I'm just glad to be a contributing member to this site. Nothing else bro, I'm good. Thanks again guys.
 
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