has anyone here had problems with the local infiniti service dept?
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has anyone here had problems with the local infiniti service dept?
i've taken my car to the infiniti service dept several times for maintenance and they totally suck. very unprofessional. so much for total ownership experience. has anyone had any problems or complaints with the local infiniti service department here on oahu?
Last edited by sushihead; Apr 6, 2006 at 09:17 PM.
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I took my car in for its first service serval months ago and yup they suck! They said they adjusted my tire pressure because when I first picked up my car they didnt check it. So anyways I rechecked the pressures and 3 tires were at 40 and one at 35!!!!!! Howz that for service dept????????
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From: I am a Traveler of Both Time and Space
When my car was two months old:
I walked into the service dept. and said to the greeter "I need an estimate on having a scratch in my hood repaired."
The first thing out of his mouth was "You don't want to be here, we're to expensive."
I walked into the service dept. and said to the greeter "I need an estimate on having a scratch in my hood repaired."
The first thing out of his mouth was "You don't want to be here, we're to expensive."
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No problems here. Just have to schedule a few weeks in advance if you want a loaner. However, I thought their shuttle service was fast and friendly.
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Originally Posted by jetblackg35
Inskip Infiniti is the only way to go, they are owned by Penske and to me is the best for sales and service...
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Service not to bad.
A+ for shuttle service
A+ for courtsey car with stick shift
C for scheduling I got bumped a few times due to them having issues.
A for warranty replacement of my Bose CD player with no questions.
F I would never take my car there for paint because they told me they go to this place down the road run by some Koren's (no offense). Great food, but you know what they say about there body shops.
A+ for shuttle service
A+ for courtsey car with stick shift
C for scheduling I got bumped a few times due to them having issues.
A for warranty replacement of my Bose CD player with no questions.
F I would never take my car there for paint because they told me they go to this place down the road run by some Koren's (no offense). Great food, but you know what they say about there body shops.
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Scheduling of the appointment sucks.........too many cars sold and not enough mechanics.
Ironically the last service I did (involving more issues than the simple oil change) was a lot easier than the first which was just changing the oil.
Ironically the last service I did (involving more issues than the simple oil change) was a lot easier than the first which was just changing the oil.
i drive 15 miles to miller infiniti to get service. GLENDALE infiniti sucks at service.
they treat younger drivers like me (19) bad. no respect. when i got my car from them they told me they would give me 6 free oil changes, now all of a sudden its not in their PC.
they treat younger drivers like me (19) bad. no respect. when i got my car from them they told me they would give me 6 free oil changes, now all of a sudden its not in their PC.
Originally Posted by G35SDNHI
F I would never take my car there for paint because they told me they go to this place down the road run by some Koren's (no offense). Great food, but you know what they say about there body shops.