Hey everyone,

Just last week my hubby and I finally found our G35 sedan and bought it We are loving it -- what a great car, with all the bells and whistles you could want (no navi though) in the sport and premium packages! I think we got a great deal at 23K out the door for 31K miles on a spiff 03 sedan.

Before we finally found this one, we went to the dealership down in a *really* nice area of Chi-town, and we were party to an Oscar-nominated performance by the dealership personnel there. I went by there at lunch one day to check out a G35, then came back with my husband and father in law on Saturday to "seal the deal." They had a loaded 03 sedan with navi and 27K miles, and I was pretty interested. The sales guy called me at lunchtime inquiring when I'd be there that Saturday...sort of suspicious but a precursor to the drama that would unfold when we arrived...

We get there, and meet up with the sales guy I had spoken to. He's like, "There's your car outside..." and I'm not one for ish like that so I'm all "That's nice." He proceeds to give us this line about how "the computer/Internet guy screwed up and put the mileage reading as the price, so we're actually listing this car at 27K." We're like, sure, whatever, as he concedes that he'll "honor" the 21,7K advertised online on their web site. As he's telling us this, he looks out the window, as a guy looks at the car, and gets in the driver's side...he's all, "Wait a minute, what's this guy doing?" and we're like What the heck is this about. The sales guy goes outside, opens the passenger side, speaks to the gentleman getting in the car, and comes back in. He tells us that "the car is first come first serve, so we've had a lot of attention on it today" and that the guy is "going to take it out for a test drive and when he gets back you can test drive it."

We hang out for about two minutes while the guy "test drives" the car. He comes back rather quickly, and proceeds to talk to the valet outside for a number of minutes before waltzing inside and handing the keys to another salesperson. As if! This guy was totally a VALET at the dealership! We saw through that one pretty good.

Our sales guy comes over and says "this guy's willing to offer more than what we advertised online" but that he "wants to earn our business" so he'll let us take it out for a spin. We're all looking at each other like, dude, is this guy for real?

We test drive it, love it, get back, and are ready to negotiate. Unfortunately, our sales guy is nowhere to be found. Another salesperson comes over, realizing we've been standing there for ten minutes, and says "can I help you?" I tell him we're looking for our sales guy to discuss purchasing the car. He says, "well, your sales guy is out with another customer (which is total b.s. 'cause if he thought we were that dumb to buy into his act then he would've stuck around for us to come back and tried to play his game a little more)..." and thus, we come into Act 2. The salesperson proceeds to call via cellphone the original sales guy, and I actually HEAR THE BEEP for him to leave him a message, but the dude actually acts like he's TALKING to our sales guy! He goes to ask someone where our guy went, and the guy says "He's in the bathroom!"

Lies, lies!

Anyway, meanwhile, my observant husband is checking out the fact that the "original other customer" is sitting in an office, looking completely like he knows the place, and all the while checking us out and watching us. Then, when he thinks we're busy in one of the other showroom models, we watch via the rearview mirror as he goes and grabs a piece of pizza out of the breakroom!

Finally, after all this acting, the general manager comes over, and asks "So are you ready to buy the car?" (Hell, why weren't you talking to the guy who was so willing "to offer more" over there!) I reply, "We're ready to negotiate." He says, "Well, there's no negotiation, that's the price." And I hand him the keys and walk out.

Word to dealerships: you treat potential customers like that, you'll get nowhere in the long run! I'm no friggin' dummy, and to be treated like that, I wasn't about to give them my business. Our new baby is better anyway with graphite/black interior which IMO is much sharper lookin'.

Hope you enjoyed my story!
G-gurl

 

Quite a story...
You wonder why dealers get bad names

If it was me I would have called him out regarding his tactics.....then walked out

 

Sorry to hear about your wasted Saturday with that crappy dealership.

I recently purchased mine from Inifiniti of Lisle and did NOT get any Oscar like treatment. It was a very nice clean cut negotiation and sale.

Glad to hear you were treated correctly somewhere else and are happy with your purchase.

PS- you should e-mail the dealer this thread!!!!

 

Steel Blue, I think I'm going to go to Infiniti of Lisle for service -- they seem pretty well-rounded and although 'tis a far drive it might be the place to take my baby.

Yeah, shouldn't I email them this thread hehe.

 

Great story. Good choice in handing him the keys back. Key to all of that is being able to walk out, and you did. Glad to hear you found your baby somewhere else and were handled right. Congrats on your new G!

 

Wow, thats pretty crazy....I dunno what to say, other than that these guys must have been really bored... lol

 

thanks, guys. it was hilarious, once we got over the initial shock of being dealt with like such rubes. i've told everyone i know about my experience, and my hubby wants me to write the dealership a letter, and perhaps corporate Infiniti, about this sitch. knowing me, and knowing how persistent my better half is, i'll be writing that letter.

 

Eh, it's worth a shot...you might get a few free oil changes out of it lol

 

Hi, gurl!

Congrats from one newbie female owner to another! Glad you didn't stand for their tactics. Driving away in a better car from another dealership is the best revenge. Enjoy!!