Concord=good, Oakland=grr
#1
Concord=good, Oakland=grr
I called a couple of dealerships this morning to track down my tps situation and all I have to say is wow.
It's amazing the extreme in sevice and information I got in one simple phone call.
I called Oakland Infiniti first and told them of the situation with my tps ghost and asked if they had the means to track it down. (Thanks to you guys, I knew there was). I was told there was no way to find a code and there was no machine to check it. All I could manage was a, "Really?". I won't tell you my feelings regarding lazy service reps...
I called Concord with the same exact question and got a simple, "Of course, bring it in. It will only take a moment". Props to Jeff at Concord. I was there a whole 10 minutes, wasn't charged, and he solved my problem.
I don't know why I try any other dealership. I'm always, without fail, treated well at the Concord dealership.
I have a dead tps on the rim that was taken off and polished.
Problem almost solved.
It's amazing the extreme in sevice and information I got in one simple phone call.
I called Oakland Infiniti first and told them of the situation with my tps ghost and asked if they had the means to track it down. (Thanks to you guys, I knew there was). I was told there was no way to find a code and there was no machine to check it. All I could manage was a, "Really?". I won't tell you my feelings regarding lazy service reps...
I called Concord with the same exact question and got a simple, "Of course, bring it in. It will only take a moment". Props to Jeff at Concord. I was there a whole 10 minutes, wasn't charged, and he solved my problem.
I don't know why I try any other dealership. I'm always, without fail, treated well at the Concord dealership.
I have a dead tps on the rim that was taken off and polished.
Problem almost solved.
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The only thing Oakland was good for was the online quote I got from them for $4500 off MSRP on my 05 sedan. Which I promptly took to Jackie in Concord for a price match. I think Oakland is part of the Hendrick Group in pleasanton, the Acura one where you can't wear jeans to drive an Acua.
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