Global Tires Ftmfw!
i shall call today, lets hope this doesnt happen cuz i need tires... and i dont really feel like driving all the way up there.... so hows customer service when your over there... maybe its just the phone operators or what ever
I've realized they're not too good about calling back. But sometimes they actually look for the size when they put you on hold. I will probably go back when I'm going to need new tires.
Dang! I literally drove to the one on Slauson, pulled in, asked for Veronica, she had one of the guys find the tires, had them mounted and balanced within 30 minutes! granted i did all this in Spanish! but i even went out the back door so i wouldn't scrape!
OKAY PEOPLE
I just spoke to Raul(Wilmington location) and told him about your complaints about not getting call backs and what not..he asked you guys call him directly and ask that he tend to you. He will do his best to take care of you.
RAUL (310)816-9300 tell him James sent You.
I just spoke to Raul(Wilmington location) and told him about your complaints about not getting call backs and what not..he asked you guys call him directly and ask that he tend to you. He will do his best to take care of you.
RAUL (310)816-9300 tell him James sent You.
okay good news i got a call back but i got bad news as well, my tire blew out on teh freeway FTL!!!! im ordering and getting the new tires for the new set up by tomorrow hopefully
I had a very hard time over the phone as well. Veronica seemed nice and all, they just seemed seriously swamped at all times. I called Tuesday and never got a return. I called Thursday; Veronica seemed to remember me and said she had a note on her board, but hadn't found any yet. Took my number again to call me again. I called on friday and she had something that might work. She was very quick. I just asked if they had different stock at the other site.
I called and asked for Raul. He was a nice guy. He told me that had some PS2s that would work well. I told him I would be buy the next day (today) about 1:30pm. I mentioned getting an alignment and thought it smart to throw out James' name. His response was: James is the man! I also said something about having trouble calling on a Saturday before, and asked if they don't answer the phones on the weekend. He gave me his cell phone in case I had a problem.
I showed up today and Raul seemed out. Jose got him on the phone and got it squared away. He was rolling out my tires. They seemed cool enough, about 85% remaining tread and a great price. Got them mounted and all set. Raul came in while getting squared away. I did feel better when he showed up. He's a really nice guy. He did question which size I should get for the backs. I had 245/40/19s. Over the phone, he said he had 255/40/19s (this seemed cool as it was what Grant, GDupsedan, recommended to me for good fitment). Once there, he thought 265/35/19s would work better. I was hesitant and wasn't sure what to do. He offered to test both to see. I was worried the 265s would be just too wide for the rims. They are very aggressive, and seeing as Grant was sure that was the size to get, I was skeptical t going against his recommendation.
I got it set, got my much needed alignment, after dropping to Z springs in the front G in the back.
I am now very happy with the setup.
For the price, I would still say it was very much worth it going through Global Tires. I would definitely go see them again.
Dave
BTW - their website is actually www.globaltiresofcal.com
I called and asked for Raul. He was a nice guy. He told me that had some PS2s that would work well. I told him I would be buy the next day (today) about 1:30pm. I mentioned getting an alignment and thought it smart to throw out James' name. His response was: James is the man! I also said something about having trouble calling on a Saturday before, and asked if they don't answer the phones on the weekend. He gave me his cell phone in case I had a problem.
I showed up today and Raul seemed out. Jose got him on the phone and got it squared away. He was rolling out my tires. They seemed cool enough, about 85% remaining tread and a great price. Got them mounted and all set. Raul came in while getting squared away. I did feel better when he showed up. He's a really nice guy. He did question which size I should get for the backs. I had 245/40/19s. Over the phone, he said he had 255/40/19s (this seemed cool as it was what Grant, GDupsedan, recommended to me for good fitment). Once there, he thought 265/35/19s would work better. I was hesitant and wasn't sure what to do. He offered to test both to see. I was worried the 265s would be just too wide for the rims. They are very aggressive, and seeing as Grant was sure that was the size to get, I was skeptical t going against his recommendation.
I got it set, got my much needed alignment, after dropping to Z springs in the front G in the back.
I am now very happy with the setup.
For the price, I would still say it was very much worth it going through Global Tires. I would definitely go see them again.
Dave
BTW - their website is actually www.globaltiresofcal.com