if its done at infiniti dealership all records are in thier system

 

There's only one dealership in Santa Clarita that I'd trust my car to because the service writer used to work for me (Sam) and I took my Z to them for years. Valencia Nissan....the guy that works on the Zs/GT-Rs is Chris....Good guy and very professional.
Gary

 

I don't trust their service department anymore. I was removing my upper plenum, put everything back together and had an unusual leak. At first they didn't want to take my car, because I had gone to Metro Infiniti and they said they should continue checking it out (after telling me to take it Cerritos since they replaced my radiator).

So I find out the problem and Eric (Klumzyee) found one of the clamps was not fully on..problem solved. I still take my car to Cerritos and they tell me I have a leak. I told them that is the reason why I brought my vehicle to them. They tried blaming it on the spacer and they said to get my aftermarket parts checked out first. I asked what is the problem and their response was "I don't know, the tech just saw a leak." Even worse I asked them to check out a rattle real quick coming from the glove compartment and they just said no, I asked why and they said I had to make another appointment for that.

So, after the problem is fixed, they see residue and assume it's still leaking, they don't do any tests, but hold me there for 4 hours, then they can't check out a simple rattle, and on top of that the service adviser calls me "dude"? Never going back there again.

 

Jessica does not work at Tustin Infiniti anymore. Ask for Kris-Im one of her techs and tell her Kevin J sent you. She will take care of you and so will I. PM me for any other questions or you need service done.

 

are you a TECH at tustin infiniti?

is kris the girl with the tat?
coz one of the girls there is being a bitch to my friend when he took his sedan in

----------------------------

To OP and everybody

anyways i only go to tustin if i dont have time to go down to riverside. They didnt help me with my oil consumption car was clearly burning 17mm on 2500miles. Was BSing me about not having records of oil changes

Thank god for BEN from riverside infiniti saved me.
brought in my car thurday morning showed him the print out tustin gave me that says my cars burning oil. Left the dealer after 20mins driving back to OC on the 91 he called me up saying he already talk to the previous owner of the car and also talk to corporate and they said drop the oil pan and take out the valve covers and check for sludge. brought in the car friday morning they checked it out and NO SLUDGE! called me around lunch time and said im getting a NEW Engine! turn around time is 25hrs

The only complaint i have is the guy/s that installed the engine scratched up the paint on the battery side and brake fluid side wall. gonna bring it back and see what they can do. Other than that im a happy camper!

 

Kris is the girl with tattoos. She is one of the better writers Ive worked with but you need to catch her on a good day. Yes Im a tech there.

 

hahaha! yeah she looks moody.I havent dealt with her yet. But my friend did
had an issue with his TPMS.

precilla is nicer but still learning the job i think?

 

Priscilla is a sweetheart but very new to the auto business. Let me know if I can help with the tpms thing for your buddy.

 

i think they already fixed it coz my buddy just left the car there.
ill let you know about my TPMS though once i put it on my wheels.

any chance you have a number we can text/call? just PM me

 

pics of said girls jessica,priscilla and kris