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SANTA MONICA INFINITI voided my warranty! WTF?!

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Old Sep 8, 2009 | 11:08 PM
  #1  
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SANTA MONICA INFINITI voided my warranty! WTF?!

So i took my car in for warranty repairs at cerritos infiniti. Little did I know when they typed up all my paper work my vin came up as no warranty coverage. I found out when I took my car to infiniti santa monica they put that down for some reason. When i took it to SM, all I had was widebody and wheels. What can I do about this? Is there a way to fight this? I never took it to SM for any repairs. Only thing I had changed was my window seal when it would get crunched up when I roll up the windows. And I had the radio replaced because it would eat my cd and throw error codes. And the funny thing was the tech who repaired it put a post it on my cd player saying "do not play burned cds". So i asked the service advisor, ok then my cd player plays mp3, how does infiniti expect me to play mp3 files without burning them onto a cd? And the service advisor looked lost and thought for literally few minutes until he said "well i guess you have to lightly burn them or something" -_- Losers. Any help would be appreciated. I can't even get the tsb fixed for axle click and other stuff. Please don't tell me to do it myself. Why would i do it myself when I can just take it in for warranty for free? I can do it, I can't justify doing it myself when warranty is there.
 
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Old Sep 8, 2009 | 11:11 PM
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What's a warranty?
 
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Old Sep 9, 2009 | 12:19 AM
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EHH... you are escrewed my friend... hope you get things figured out and resolved.
 
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Old Sep 9, 2009 | 04:48 AM
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you might wanna call customer service for that
 
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Old Sep 9, 2009 | 10:50 AM
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Originally Posted by rookie
What's a warranty?
It's that thing you used to get a new motor with turbos and all the goodies.
 
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Old Sep 9, 2009 | 11:40 AM
  #6  
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call customer care or SM
 
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Old Sep 9, 2009 | 04:11 PM
  #7  
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Originally Posted by rookie
What's a warranty?
It's those things ppl try to use when they don't want to fix something themselves.
 
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Old Sep 9, 2009 | 04:44 PM
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I think rookie was being sarcastic since his mods voided his warranty a long time ago.

Just a thought.........LOL
 
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Old Sep 9, 2009 | 05:30 PM
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Originally Posted by G SEDAN
I think rookie was being sarcastic since his mods voided his warranty a long time ago.

Just a thought.........LOL
How was Tustin Biatch?
 
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Old Sep 9, 2009 | 07:47 PM
  #10  
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I'd call Santa Monica and see why they put that in the system.

I'd also take a look at this:

http://www.keystonekrawlers.com/Docu...agnusonAct.pdf
 
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Old Sep 9, 2009 | 07:55 PM
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Didn't Santa Monica Infiniti close.
 
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Old Sep 10, 2009 | 12:01 AM
  #12  
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I would call Infiniti Customer Service and challenge it!!!
 
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Old Sep 10, 2009 | 01:08 AM
  #13  
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yep, santa monica infiniti closed down.
 
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Old Sep 10, 2009 | 02:26 AM
  #14  
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fvck the stealership

I had a really bad experience at Glendale Infiniti today.
Horrible service.
Ridiculous pricing.
But it was in regards to my friends leased G37 sedan, so I just kept quiet.
 
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Old Sep 10, 2009 | 02:56 AM
  #15  
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Yeah, when I saw this thread title, I thought it was an old thread...

OP, how did you go to Santa Monica Infiniti when it closed down a few months ago?
 
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