Can anyone recommend a good, mod friendly Infiniti dealer/service department in Southern California? How's the ones in Riverside or Montclair? They're the closest to where I live.


DaveO - 2003 G35 Sedan / DP / Willow / AT / Premium / Sport
350Z Engine Cover, T-Stat & Air Duct / Stillen CAI
GG 7-Wire H-G Kit / TS ECU / E-Fans
Street Edge TC / B&M Cooler / Stillen Exhaust

 

Try Metro Infiniti (Monrovia). I took my car in there for servicing...but with little mods (350Z intake tube, ground wire, hyper voltage system. Service managers name is Ross. He's pretty down to earth kind of guy. Pearl_G left his car in there for servicing when I went. He commented on his injen intake and exhaust. All he said was "his car is wicked, and nice." From what I heard is that they cleaned his injen intake, and tightened up his injen exhaust free of charge. I told him "you're going to expect a lot of mods coming soon." He just smiled. Well while your waiting you walk down the street to Performance Nissan and check out there place for any mods.

 

I thought the service managers name is Sergio?

 

I think there are 3 service managers there. I have worked with all 3 of them. I have found Ross to be very nice and friendly. He even scheduled me for a loaner car when I was getting my brakes serviced.

 

Hmm.. that's interesting...
When I called Metro...
The service advisor that picked up the phone sounded like a total tool...didn't even sound like he wanted to talk to me, let alone have my car come in. I proceeded to just take my car to Santa Monica. Didn't hassle me about any of my mods. Loaner was promptly given to me. Kept me updated with phone calls.
What I had done was, my driver's side window motor had died on me...so they ordered the part and had it in the next morning, and had that fixed. Also I had them check the rear deck for rattles...they went ahead and fixed it as well as a sunroof squeak they found on the ensuing test drive, that I hadn't even mentioned/noticed. The guy I spoke to there was Ricardo Vera. All in all...a pleasing experience...it's been a while since I've had no complaints about a dealer.

 

I have to admit there are 2 other service managers there. I don't remember their names..but on the service slip has it (not with me at the moment). I went to one service manager regarding the rattles...he didn't even bother. Said "well that is a sports car, you can expect it." I went for servicing with the other manager for my brakes when I was going in for 7500K servicing...he said "well the brakes are soft...you can expect that on a sports car." I went to Ross....went beyond expectation. I told him about the noise, and the brakes....he said it would take about 1 day. Scheduled me for a loaner, went to fix the rattle, and replaced my brakes....no questions asked. I guess it's who you speak to.