Tire Shop damages wheel. Offers two solutions.
#1
Joined: Apr 2012
Posts: 198
Likes: 5
From: Chicago, IL
Tire Shop damages wheel. Offers two solutions.
Hey All,
Earlier this week, I had my winter wheel\tire setup swapped out with my factory wheels\3 season tires at the tire shop I use. When finished, I noticed that 3 of the 4 faces had damage to them (paint chipped off by the impact gun socket). After showing this to the rep I use, he admitted fault and offered to have the faces re-done by a mobile wheel repair company but they needed to figure out which company to use. Wost wheel:
Fast forward to today. I brought the wife's car in to have her winters swapped out and the rep approached me stating that they had another solution. They were willing to offer me any wheel I wanted at a "Buy 3, get the 4th free" deal. Coincidentally, I was looking at a set of Enkei wheels.
So what would you do? I do like the look of my OEM xS wheels, but I'm a bit of a wheel ***** and could go with a new set of wheels on discount (as long as they include swapping the tires out for no cost). The wheels I liked were the Enkei Tuning Raijin:
Earlier this week, I had my winter wheel\tire setup swapped out with my factory wheels\3 season tires at the tire shop I use. When finished, I noticed that 3 of the 4 faces had damage to them (paint chipped off by the impact gun socket). After showing this to the rep I use, he admitted fault and offered to have the faces re-done by a mobile wheel repair company but they needed to figure out which company to use. Wost wheel:
Fast forward to today. I brought the wife's car in to have her winters swapped out and the rep approached me stating that they had another solution. They were willing to offer me any wheel I wanted at a "Buy 3, get the 4th free" deal. Coincidentally, I was looking at a set of Enkei wheels.
So what would you do? I do like the look of my OEM xS wheels, but I'm a bit of a wheel ***** and could go with a new set of wheels on discount (as long as they include swapping the tires out for no cost). The wheels I liked were the Enkei Tuning Raijin:
#2
Bozos with Impact Guns....bad news!
Installing wheels with an impact gun will cause warped rotors and broken wheel studs! When having you wheels installed only allow them to use a torque wrench set at 85. This would have never happened, had they done the job right or the installer had half a f...in brain! Have them fix your OE wheels, they're better quality than anything Enki makes. Buying 3 wheels and getting the 4th free isn't a great deal. Finding out what they're cost is and getting them at that price is what they should give you....after they've fixed your wheels!
Gary
Gary
#3
It really depends on if your willing to spend the money. Sure your getting a good deal on a new set, but you could use that money towards something else since you already have a winter/summer set. If I was in your position, I would get my current rims fixed, and then continue to save up for another mod to my car. But everyone has their own preferences.
#4
Joined: Apr 2012
Posts: 198
Likes: 5
From: Chicago, IL
Thanks for the replies. I really like the look of my OE wheels, just wish the offset was a little better. I told them the wheel I was interested in so I'll see what they come back with. I know what Tire Rack sells them for, so if it's just one free at regular price, I will definitely get the OEMs repaired.
I'm almost all set on mods. I have money put away for HFCs and already have an exhaust and recently received the Mishimoto intake tubes as a birthday present, but I can afford new wheels as well and sell off the OEMs.
I'm almost all set on mods. I have money put away for HFCs and already have an exhaust and recently received the Mishimoto intake tubes as a birthday present, but I can afford new wheels as well and sell off the OEMs.
#5
Installing wheels with an impact gun will cause warped rotors and broken wheel studs! When having you wheels installed only allow them to use a torque wrench set at 85. This would have never happened, had they done the job right or the installer had half a f...in brain! Have them fix your OE wheels, they're better quality than anything Enki makes. Buying 3 wheels and getting the 4th free isn't a great deal. Finding out what they're cost is and getting them at that price is what they should give you....after they've fixed your wheels!
Gary
Gary
#6
#7
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#8
Installing wheels with an impact gun will cause warped rotors and broken wheel studs! When having you wheels installed only allow them to use a torque wrench set at 85. This would have never happened, had they done the job right or the installer had half a f...in brain! Have them fix your OE wheels, they're better quality than anything Enki makes. Buying 3 wheels and getting the 4th free isn't a great deal. Finding out what they're cost is and getting them at that price is what they should give you....after they've fixed your wheels!
Gary
Gary
#10
#11
Joined: Apr 2012
Posts: 198
Likes: 5
From: Chicago, IL
Thanks all for the replies.
You're right, the damage isn't THAT bad, but keep in mind, the wheels looked new before I had them taken off last Fall. When I got them back on, this is how they return them. Unacceptable IMO. And it's not just one wheel, it's all 4. Anyhoo, the manager will give me a price on the Enkeis tomorrow. If I do go with them, I will be selling my OEMs.
You're right, the damage isn't THAT bad, but keep in mind, the wheels looked new before I had them taken off last Fall. When I got them back on, this is how they return them. Unacceptable IMO. And it's not just one wheel, it's all 4. Anyhoo, the manager will give me a price on the Enkeis tomorrow. If I do go with them, I will be selling my OEMs.
#13
Installing wheels with an impact gun will cause warped rotors and broken wheel studs! When having you wheels installed only allow them to use a torque wrench set at 85. This would have never happened, had they done the job right or the installer had half a f...in brain! Have them fix your OE wheels, they're better quality than anything Enki makes. Buying 3 wheels and getting the 4th free isn't a great deal. Finding out what they're cost is and getting them at that price is what they should give you....after they've fixed your wheels!
Gary
Gary
#14
Joined: Apr 2012
Posts: 198
Likes: 5
From: Chicago, IL
Got an email from the shop yesterday. Supposedly, the cost of the wheels would be on their "employee discount"; $200\ea. which is less than Tire Rack. They claimed they were going for much more than that, which I quickly replied that Tire Rack had them for $225\ea so it wasn't a HUGE markdown. I'll see what they come back with "out the door" with mounting, balancing, etc. Sounds like I'll just get the wheels repaired unless I can get 4 wheels w/my current tires and TPMS installed for $600.
#15
Joined: Apr 2012
Posts: 198
Likes: 5
From: Chicago, IL