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Help ! ! Bringing a new G35 into Canada ~ Warrantee ???

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Old Jul 23, 2007 | 12:57 PM
  #16  
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Originally Posted by inTgr8r
That's very true, & something we'll see more of as the number of US cars registered here increases.
Just because it's warrantied, doesn't mean that a dealer HAS to do the work.
It's definitely something that has to be factored into the cost/value equation for importing.
It would be interesting to look at the dealer franchise agreements to see if that is true. I have a hard time believing a manufacturer would not have agreements in place that protect them and their customers from having (stealerhips) refusing to facilitate warranty work. Trouble is manufacturers are more committed to protecting their franchisees than customers which is partly why there is such inequity in pricing between the countries.

Even if the stealerships do have to do the work it's easy for them to be "too busy" and maximize the hassle factor for the customer.
 
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Old Jul 23, 2007 | 05:42 PM
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To answer my own question at the start of this thread. I have satisfied myself that the warrantee will be good if I buy a new G in the US and bring it back to Canada. I contacted Nissan Canada at 1 - 800 - 387 - 0122 and was told that once I have posession of the car I merely call Nissan and they will transfer the VIN # into the Canadian database. I assume this is correct information.

All that bs being given out by dealers is just that - bs. I feel for the Canadian dealers who are trying to sell cars at much higher prices than their American counterparts but they should be lobbying for changes to their cost prices not giving prospective buyers bad information.

My new G35 Journey will arrive in Vancouver in about 10 days.
 
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Old Jul 23, 2007 | 07:17 PM
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Originally Posted by remsleep1
I just bought a 07 g35x from a very helpful dealer in Maine and hope to have the car by the end of the week. I live on the Maine/NB border and saved conservatively around $8500 CAN.

The Maine dealer spoke to Infiniti USA and told me the warranty is valid in Canada and the US. This thread has spooked me a bit though and I will call Infiniti myself early next week. FYI 1-800-662-6200. This 6 month thing is very confusing but I think that the dealer is not considered the first owner therefore the warranty is valid. I will post my findings when I figure it out.

New to G35Driver and just a note to say how much I enjoy and appreciate the help. Look forward to the new car and being part of the growing group of great owners.

I wonder if our local guru, Garnet Canuck can help us on this thread.

Given that I am about 10 days away from getting my G35 Journey from the US and believe I am going to be OK on the warrantee, I would like to hear how you make out. I called Infiniti and was given the 6 month story. I called Nissan Canada and they were very clear that it was only a matter of having the VIN # put on the Canadian database. Now I'm wondering if I need the cooperation of an Infiniti dealer to make this possible. I really don't think this is the case and it's good to hear from another poster that this is a North American warrantee because that's the story I got from Nissan.
 
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Old Jul 26, 2007 | 06:52 PM
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Originally Posted by galiano
Given that I am about 10 days away from getting my G35 Journey from the US and believe I am going to be OK on the warrantee, I would like to hear how you make out. I called Infiniti and was given the 6 month story. I called Nissan Canada and they were very clear that it was only a matter of having the VIN # put on the Canadian database. Now I'm wondering if I need the cooperation of an Infiniti dealer to make this possible. I really don't think this is the case and it's good to hear from another poster that this is a North American warrantee because that's the story I got from Nissan.
I was suppose to get my 07 G today from Maine, but they couldn't re-wire the DRLs without messing up the AC, so a panicked and left the car there. The Maine dealer couldn't get any help from any Infiniti dealer either side of the border...go figure.

I guess I need to be reassured that somebody on this planet can solve the problem, clearly it must be fixable. Apparently the 06's were dead simple.

Help anyone??

As for the warranty I was reassured by Infiniti USA that the warranty would pose no problems in North America.
 
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Old Jul 26, 2007 | 08:24 PM
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Originally Posted by remsleep1
I was suppose to get my 07 G today from Maine, but they couldn't re-wire the DRLs without messing up the AC, so a panicked and left the car there. The Maine dealer couldn't get any help from any Infiniti dealer either side of the border...go figure.

I guess I need to be reassured that somebody on this planet can solve the problem, clearly it must be fixable. Apparently the 06's were dead simple.

Help anyone??

As for the warranty I was reassured by Infiniti USA that the warranty would pose no problems in North America.
DRLs ?? Daytime running lights I assume. Damn I never figured this could be any sort of a problem. Could you keep us posted. I am having my G shipped up from Washington likely at the end of next week. I had asked the dealer if they would do the running lights for me and interestingly they suggested I have them done here in Canada. No problem he said. Not good.
 
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Old Jul 26, 2007 | 08:46 PM
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Originally Posted by remsleep1
I was suppose to get my 07 G today from Maine, but they couldn't re-wire the DRLs without messing up the AC, so a panicked and left the car there. The Maine dealer couldn't get any help from any Infiniti dealer either side of the border...go figure.

I guess I need to be reassured that somebody on this planet can solve the problem, clearly it must be fixable. Apparently the 06's were dead simple.

Help anyone??

As for the warranty I was reassured by Infiniti USA that the warranty would pose no problems in North America.
If you can, try and get some assistance from Infiniti's corporate service experts through your local dealer if they're baffled. I'm sure they'll be able to figure it out especially with the Canadian speced cars here.

G/L
 
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Old Jul 27, 2007 | 01:44 PM
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Here's the solution to the DRL problem. I called my local Infiniti dealer and what they have done is add 2 fog lights behind the grill. This passes the requirement. Total cost about $ 400.

As to warrantee the service manager said bring the car in and they would contact Nissan Canada and add the VIN # to the Canadian datatbase.

Problems solved.
 
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Old Jul 27, 2007 | 03:06 PM
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The fog lights on the 07 Sedans act as the DRLs here in Canada. Is there not a way to wire them so that they are on all the time when the headlights aren't on? I am not an electrical guru, but I would think it would be rather simple, no?
 

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Old Jul 27, 2007 | 05:28 PM
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Originally Posted by Garnet Canuck
The fog lights on the 07 Sedans act as the DRLs here in Canada. Is there not a way to wire them so that they are on all the time when the headlights aren't on? I am not an electrical guru, but I would think it would be rather simple, no?

Yea that seems simple but the Infiniti people tell me that this can't be done.

Actually I finally got through to someone who knows how to do this and it really is simple - the service manager at the US dealer I am buying the car tells me that they can pull out the light sensor on the dash, put black tape over the sensor and then put it back in the dash. So when the ignition is on both the headlights and tail lights are on. I assume that will satisfy the Canadian authorities. Can't see why not.
 
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Old Jul 27, 2007 | 05:54 PM
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A Nissan dealer in Alberta quoted me $1000-$1200 to rig my factory headlights to be day time running lights $300parts minimum 6-8hrs labor. I took it to my local speed shop he used a Bocsh $20 relay and figured out witch wires ran the fog lights insert relay day time running lights for under $300. My other tought was a mentioned earlyer install some fog lights in the grill and wire them to the ignition. But the factory fog lights is a much cleaner option. As for covering the sensor in the dash I thought of that too but if they are sticky at your inspection the lights will still only come on when your headlights are turned on(using the automatic HL switch). Of course I have no experience with an 07 so it could be totally differnt??
 
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Old Jul 27, 2007 | 08:16 PM
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Originally Posted by Garnet Canuck
The fog lights on the 07 Sedans act as the DRLs here in Canada. Is there not a way to wire them so that they are on all the time when the headlights aren't on? I am not an electrical guru, but I would think it would be rather simple, no?
I agree. Since Infiniti has built a different light set up for each market it should be able to retrofitted. Something tells me it would not have been difficult or expensive for Infiniti to install DRLS for the Canadian market. Likely the wiring harness itself is slightly different.

What I also believe is the manufacturer and dealers will intentionally be resistant to this fix because they have a motivation to reduce US car importations.
 
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Old Jul 27, 2007 | 08:52 PM
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i bought my car from Fredericksburgh VA last september and brought it back to Canada. i was also unsure about the warranty being valid in Canada, however i just went and bought it.
since the day i've bought the car, there was a clicking noise that came from the rear axle, i didn't think much of it until it got worse and worse. i've done a little research and found that there was a TSB for this issue.
so i decided to take my car to the dealership, the dealership where i got all of my oil changes. when they found out that the car was an American car, they refused to perform work on it; they said that i would have to pay FULL for the repair, and would have to send the paper work to Infiniti America to refund the money.
i found this a bit odd, so i took it to another dealership; where my G got serviced under warranty. ALL THEY did was call infiniti US give them my VIN number, receive information on what date it was purchased to know when my warranty ends... and i was in the canadian database. so simple. and yet my first dealership gave me so much headache over this.

so... from my experience getting an American vehicle in to candian database is not a big deal... it all depends on how courteous and friendly the dealerships are.

for those of you that live in Toronto, avoid Willowdale infiniti located at steele and yonge street. if you go... AVOID the SOB named HOWARD. he's a real *****
 
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Old Jul 27, 2007 | 10:17 PM
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Wow, that Howard has a nasty reputation.
 
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Old Jul 27, 2007 | 10:20 PM
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Originally Posted by Garnet Canuck
The fog lights on the 07 Sedans act as the DRLs here in Canada. Is there not a way to wire them so that they are on all the time when the headlights aren't on? I am not an electrical guru, but I would think it would be rather simple, no?

OK good news guys. Thanks for the great advise.

Got a call from the Maine dealer and last night they fixed the DRLs. After much nagging on my behalf they simply used the fog lights in the unit and converted to the DRLs as it is in Canada. Cost $320 US. It turns out to be a relatively easy problem. Anybody having problems I'm sure could call Bill Dodge Infiniti in Maine...good guys.

G arrives finally on Sunday.

Good luck to all importing. Cheers.
 
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Old Jul 27, 2007 | 10:26 PM
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Originally Posted by remsleep1
OK good news guys. Thanks for the great advise.

Got a call from the Maine dealer and last night they fixed the DRLs. After much nagging on my behalf they simply used the fog lights in the unit and converted to the DRLs as it is in Canada. Cost $320 US. It turns out to be a relatively easy problem. Anybody having problems I'm sure could call Bill Dodge Infiniti in Maine...good guys.

G arrives finally on Sunday.

Good luck to all importing. Cheers.
Great news remsleep1.

Exactly as I thought too. How hard could it be since it is done on the Canadian models? Excellent fix.
 
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