Sawgrass Infiniti or Coconut Creek for Service?

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Old Aug 19, 2006 | 04:13 PM
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Sawgrass Infiniti or Coconut Creek for Service?

Anyone have experience with either of these places for a big service. Coming up on the 30k service on my G and i'm close to both, any opinions, stories (good or bad) about either?
 
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Old Aug 19, 2006 | 04:43 PM
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I bought my car from coconut creek, speak to rocky hes the coolest sales dude there.

i went to sawgrass and they tried to screw me more than creek.
 
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Old Aug 19, 2006 | 04:51 PM
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Originally Posted by Jum
I bought my car from coconut creek, speak to rocky hes the coolest sales dude there.

i went to sawgrass and they tried to screw me more than creek.

Is it rocky?? or Rocko the service advisor for CC Infiniti.

- Anyways i can't speak for sawgrass Infiniti however if you're @ IOCC then i suggest talk to Rocko if not Jose there both very helpfull & easy to deal with.
 
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Old Aug 20, 2006 | 04:05 AM
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i dont like iocc, first they dont give loaners on certain services and Rocko isnt the smartest guy in the world, but he's def cool.

i goto sawgrass and they have the best service, talk to John Marshall. he's awsome!
 
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Old Aug 20, 2006 | 11:26 AM
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although i did getta good deal on my car and havnt taken it to sawgrass yet cocoballs creek service blowwwwsss take it from me!! ive prolly had my car there 25+ times to jose and rocky....the service people DONT KNOW HOW TO TAKE CARE OF YOUR CAR! they've replaced the metal trim, shifter boot, radio plate, clock cover, sun visor, shift ****, one of my COUPE WHEELS they scratched, radio keys, all that i can think off the top of my head more than once for the trim and boot too! not to mention how filthy and stank my car is afterwrads ....and the horrible installions i've gotten there and shiiittaay feedback whenever i take my car there to have something internally on the car looked at and fixed....forgettaboutit! ive gotta appt. to get a loaner at sawgrass infiniti wed morning so we'll see what happens there
......sigh
 
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Old Aug 20, 2006 | 12:29 PM
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the new davie one just opened up
 
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Old Aug 20, 2006 | 12:31 PM
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Sawgrass was previously Lighthouse Point Inifiniti and their service is outstanding! One of the best service departments I've ever dealt with.
 
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Old Aug 20, 2006 | 01:18 PM
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Sawgrass Kicks @$$!!!
 
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Old Aug 20, 2006 | 09:10 PM
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thanks guys! looks like i'll go to Sawgrass, plus its the closer of the two to me!
 
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Old Aug 23, 2006 | 11:35 AM
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Thumbs up

jus dropped my car of at sawgrass and picked up a loaner (a tan one ). i spoke with john marshall who was helpful and had no problem takin the time to type in my grocery list of issues i took it in for:

- clutch pedal getting stuck and clicking on occasion (again)
- suspension sqeak when going over hard bumps and when getting in/out car
- the thread in my shifter boot is coming apart/shifter making noise
- brakes sqeak after cars sits for a while only on frist brake
- driver side window jerks when rolling up
- rattles coming from everywhere (again)
- steering wheel was off from dealer alignment
- clear door strip protectant comign off
- e brake not working as well

i forgot something cant remember. ill let everyone know how it goes
 
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Old Aug 23, 2006 | 12:27 PM
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Iocc

Ive bought both my Gs and had all my service done at IOCC and have had nothing but great experiences. Ive always gotten a loaner, even just taking the car in for an oil change. Right in and out, always ready when promised, great work quality and they even hooked me up with a great deal installing my headers.
 
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Old Aug 23, 2006 | 02:02 PM
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honestly they both suck big d!ck
 
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Old Aug 24, 2006 | 01:03 AM
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Originally Posted by sjc1789
the new davie one just opened up
which one is this?
 
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Old Aug 24, 2006 | 07:29 PM
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infiniti of coconut creek sucks big time...they make up a list to make you feel like your car is a peice of crap so they get money off of u..its horrible
 
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Old Aug 24, 2006 | 07:43 PM
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From: MIAMI
got a call from john @ sawgrass today and he said my tranny master cylinder is gonna be replaced b/c of m pedal clicking and getting stuck we'll see
 
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