Vortech Sucks, Part 20
Joined: Nov 2004
Posts: 3,387
Likes: 0
From: Jupiter, FL
Originally Posted by truplay8
damn sorry to hear..........i would have thought they would have better customer service
Joined: Nov 2004
Posts: 3,387
Likes: 0
From: Jupiter, FL
Originally Posted by akrus
Is there a link to the video(s)?
First video is just the car running with the belt and making the noise:
http://videos.streetfire.net/player....1-6D3714577131
Second and Third Video have the cog belt on and I just simply jiggle the belt which makes the gear **** behind the blower rattle.
http://videos.streetfire.net/player....7-8EBEAB7E45D5
http://videos.streetfire.net/player....4-F9C0EB6E2082
Fourth video has the cog belt off and the gear thing exposed. Here...i can spin it and jiggle it and make it rattle. Like its coming loose. I also fiddle with the other cog gear attached to the pulley and it is on tight with no rattle jiggles.
http://videos.streetfire.net/player....E-FF025F16B558
Again...I do not know if this is what is causing my rattles...but...Vortech has been unwilling to help in anyway other than...send the blower back for "re-inspection". Thats BS. They had my unit last month. They should have figured it out then.
Joined: Nov 2004
Posts: 3,387
Likes: 0
From: Jupiter, FL
Originally Posted by ballisticus
I dont know the whole history, but what is their warrantee? I would say at this point you have to start playing hardball and tell them that either a NEW (from a sealed box) blower gets sent ASAP or a court claim will be filed. What you describe is idiotic and shows they are incompetent in diagnosing the problem. Document everything, it sounds like you're going to need it.
I am an attorney so I know my rights. I have documented everything. I am done dealing with the tech department. I'll try reaching the president and go that route. If anything...I'll sue them. I can't file it b/c I am in Florida but if there is an attorneys fees provision, I'll file it in a heartbeat. Hell...I may file it anyways
I'm sorry to hear about your frustrations and after watching your videos, I can see it in your hand during your demonstration. 
I thank you for the info and that gives me more input about vortechs cs. C/S is the most important thing to me and when a company treats its customers this way, its a instant turn off to me. I hope you get this resolved.
I thank you for the info and that gives me more input about vortechs cs. C/S is the most important thing to me and when a company treats its customers this way, its a instant turn off to me. I hope you get this resolved.
Registered User
Joined: Oct 2005
Posts: 2,381
Likes: 0
From: NY
Originally Posted by g8tor20
Their warranty is weak. Says they will cover defects for 1 or 3 years (depending on what pulley you install). It covers no labor. And you even have to pay for the shipping to get it to them.
I am an attorney so I know my rights. I have documented everything. I am done dealing with the tech department. I'll try reaching the president and go that route. If anything...I'll sue them. I can't file it b/c I am in Florida but if there is an attorneys fees provision, I'll file it in a heartbeat. Hell...I may file it anyways
I am an attorney so I know my rights. I have documented everything. I am done dealing with the tech department. I'll try reaching the president and go that route. If anything...I'll sue them. I can't file it b/c I am in Florida but if there is an attorneys fees provision, I'll file it in a heartbeat. Hell...I may file it anyways
Joined: Nov 2004
Posts: 3,387
Likes: 0
From: Jupiter, FL
Originally Posted by Q45tech
Un clear whether you sent every part back to them for evaluation or just supercharger unit?
Joined: Nov 2004
Posts: 3,387
Likes: 0
From: Jupiter, FL
Originally Posted by jasperg35
link to the 350z thread?
Joined: Nov 2004
Posts: 3,387
Likes: 0
From: Jupiter, FL
Originally Posted by MechEE
What's the agreement?
