Go get your shyt and take it to another shop. I wouldn't let them get a dime of my insurance...fok them!

 

Then just go and b!tch at them and tell them if they dont start the work ASAP you are taking your car outa there.

 

Not to defend Lia, but I recently hit a deer and needed a lot of work. As they got into the car they kept finding other things that were damaged and had to order more parts, and these parts were also the first ones that needed to be replaced. Long story short: My car was in the shop for 6 weeks.

If the insurance company is paying for a loaner car for you, they should be putting pressure on the body shop. Otherwise no one has any incentive to rush things along.

 

Went in today to go yell at them and they were gone by 12. Took some photos of the rust with my phone while was there though.