chipped wheel
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Re: chipped wheel
Dealer said to bring it in to repair.. So I took it in, and now the wheels look worst than before.. Some of the chips that I found weren't even repaired and there is a big black spot on one of the whels.. WTF!!! Do they not realize that they are working on premium vehicles and thus should take more care. I called this morning to speak with someone about it, the service advisor said that he would have the manager call me back. After about 2 and 1'2 hours I called them back because I had not heared from them, the manager was there but was not available to speak with me..
too busy"... TOO BUSY TO ADDRESS A PROBLEM THAT HIS STAFF CREATED???? OMG!!! So OK I'll wait for him to call back.. It's been almost 6 hours and no phone call... I'm so ticked right now... Just let them send me that stupid customer service survey.. Oh and I WILL call Infiniti about this!
Does anyone want to know the dealer name? If there is no prompt return call I will start name dropping!
too busy"... TOO BUSY TO ADDRESS A PROBLEM THAT HIS STAFF CREATED???? OMG!!! So OK I'll wait for him to call back.. It's been almost 6 hours and no phone call... I'm so ticked right now... Just let them send me that stupid customer service survey.. Oh and I WILL call Infiniti about this!
Does anyone want to know the dealer name? If there is no prompt return call I will start name dropping!
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