Does anyone know how to get ahold of an infiniti rep outside of the actual dealership?

I'm having excessive oil consumption problem (in the tune of 3qts for 3k mi) and they keep talking to me like I am an idiot or something, and even to the point of blatant lies. I'd like to escalate this, as I've heard of other people with probs with the very same dealer. Hardly the kind of response I'd expect to get from a company like infiniti.

Thanks in advance guys.

 

by the way I'm on central coast of california, so the local rep for santa barbara and south would be fantastic.

 

Contact corporate, tell them which dealership, and the will handle the rest. If you bought it used, you are probably out of luck.

If it's the dealership you purchased it from, contact the BBB and they will handle it for you. The BBB and Corporate will be the best bet.

 

Although I dont know who are the Rep in your area, but contact Andy2434 and 06CVP35 (John), they can point you to right direction if you want to escalating this issue to a third party...Or maybe you could find a different dealership to do OC test.


https://g35driver.com/forums/northern-california/180181-high-engine-oil-consumption-rates.html

 

Corp wont do anything, just go to another dealership.

 

Even if its used your ok the warranty moves with each buyer. They know about this problem but try to brush it off so that there is not a multi million dollar recall on these cars. You can tell them your going to contact a lawyer. I know someone that did this with FORD, and he came out way on top. they can not deny service to a car under warranty. stay on them! keep us posted. good luck

 

Whats your year and model?

 

i went to the delaer and spent 2,600 on repairs.... i hate the dealer but im happy in a weird way.

 

guess they dont want to fess up to the problem