Pure Definition of Stealership....PART 2 of why my car wouldn't start
#17
Join Date: Sep 2006
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#18
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#19
#20
he also fixed a no start issue?
you guys need to keep in mind thats not how it works at a dealership.. if a tech needs 30min to do a job he will ask for 1 hr.. why? because thats expected of them and they have the skills while you do not.. those of us that do yep we save alot.. those that do not.. hey you're paying for more then just labor.. your paying for the skill as well as labor and diag tools..
tech that worked on your car probably only makes 20 something per hour.. the system is set up so the tech flags more hours then what it takes to do the job.. thats why they're on a flagging system.. if not then we'll just pay the techs hourly..
yes a dealerships $$ is a little high but if its customer pay you're more then welcome to take it to a nissan dealership (those of you that say no are going to say because they do not take care of the cars etc..)
In the end - you get what you paid for.. when was the last the an independent shop can provide the same service and lounge a dealer does
you guys need to keep in mind thats not how it works at a dealership.. if a tech needs 30min to do a job he will ask for 1 hr.. why? because thats expected of them and they have the skills while you do not.. those of us that do yep we save alot.. those that do not.. hey you're paying for more then just labor.. your paying for the skill as well as labor and diag tools..
tech that worked on your car probably only makes 20 something per hour.. the system is set up so the tech flags more hours then what it takes to do the job.. thats why they're on a flagging system.. if not then we'll just pay the techs hourly..
yes a dealerships $$ is a little high but if its customer pay you're more then welcome to take it to a nissan dealership (those of you that say no are going to say because they do not take care of the cars etc..)
In the end - you get what you paid for.. when was the last the an independent shop can provide the same service and lounge a dealer does
#21
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Location: Sacramento
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#26
#28
I'm getting screwed by Sac Infiniti in Roseville. My car's under warranty, but they say that the part's not under warranty (because I got into an accident a while back, but the shop that the insurance works exclusively with replaced it with an OEM part). Now they're charging me both for the Diagnostic Fee AND to change out the radiator. Not even my fault and I just drive on the highway from Point A to Point B. What gives? Not even a loaner car because of the "out of warranty" on the part, yet the car is still under warranty. Sac Infiniti charges way too much. I checked with Kearny Mesa Infiniti in San Diego (where I used to get it serviced while I was living in SD) and they do so much more than Sac Infiniti.
Why do policies differ so much from dealership to dealership? Definitely won't be going back to Roseville Sac Infiniti after I get my car back. Makes me reluctant to even think about owning another Infiniti in the future... or just plain buying from Sacramento Infiniti.
Why do policies differ so much from dealership to dealership? Definitely won't be going back to Roseville Sac Infiniti after I get my car back. Makes me reluctant to even think about owning another Infiniti in the future... or just plain buying from Sacramento Infiniti.
#29
Originally Posted by RockG
I'm getting screwed by Sac Infiniti in Roseville. My car's under warranty, but they say that the part's not under warranty (because I got into an accident a while back, but the shop that the insurance works exclusively with replaced it with an OEM part). Now they're charging me both for the Diagnostic Fee AND to change out the radiator. Not even my fault and I just drive on the highway from Point A to Point B. What gives? Not even a loaner car because of the "out of warranty" on the part, yet the car is still under warranty.
Show page 17 to the service manager, and point out the section on the page that says:
Nissan* warrants to correct defects in materials or
workmanship in all genuine Nissan replacement
parts, Genuine NISMO S-tune parts, and Genuine
Nissan accessories, distributed by Nissan North
America in the United States, installed and used on
Nissan or Infiniti
and the section that says:
the warranty on Genuine Nissan
replacement parts, Genuine NISMO S-tune parts,
and Genuine Nissan accessories installed in a
Nissan or Infiniti vehicle while the vehicle is covered
by a Nissan warranty, which would have covered
the part had it been installed in the vehicle at
manufacture will not end before the end of that
warranty.
Have the service writer explain that to you. It basically says that Nissan/Infiniti warranties ALL Nissan/Infiniti parts, and that the warranty will not end before the new car warranty if installed while the car is still under warranty.
This means, if the radiator is a Nissan radiator, IT IS COVERED, regardless if you were in an accident. It's only not covered if the radiator is damaged BECAUSE OF THE ACCIDENT.
#30
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