Opinions on Issue With Strafe
Really Needs a Life
iTrader: (164)
^you should consult your physician about that. Thats irrelevant.
again, you have already cancelled your order & acknowledged the terms. So why keep on? Your refund will be processed as promised by us.
again, you have already cancelled your order & acknowledged the terms. So why keep on? Your refund will be processed as promised by us.
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Joined: Sep 2010
Posts: 84
Likes: 1
From: Bay Area
also, to add to your 1st post. I responded to your last email.. im not going to post them in full because it is not necessary.
-asked customer to run payment on card previously used with Strafe [jan 20]
-Customer agreed to Strafe doing so[jan21]
-let customer know of expected shipment eta once item ships [jan23]
-let customer know we will notify him & their body shop once item ships [jan23]
-customer acknowledges all above in email "sounds great" [jan23]
^last i heard from you since we were given authorization to run payment for items you were ordering.
he is not referring to shipping charges. He is stating the item is sent to shipping queue. Items typically arrive on container from overseas weekly (since we try to keep up on supply/demand and have them produced/in production during time of sale). So if none in stock (which we state no items are in stock at time of ordering unless specified otherwise) you the customer then wait for them to be done in production, come off container, packaged and then shipped to desired location.
-for got to add -customer sends email stating anything needed any issues [jan24]
We do not hide. If we were to hide why would we even bother to respond to your emails, let alone this thread
Getting the servers up and running cohesively with our online processor is something outside of our control. We let that be up to the two companies to work together to expedite that process as quickly as possible to better serve you the customer. If you need more knowledge on that i can refer you to godaddy.
Not going to explain further as you have already cancelled via email & your 2nd item ordered will be shipped promptly. Any further questions/concerns can be emailed to be directly: Dustin.strafe@gmail.com
-asked customer to run payment on card previously used with Strafe [jan 20]
-Customer agreed to Strafe doing so[jan21]
-let customer know of expected shipment eta once item ships [jan23]
-let customer know we will notify him & their body shop once item ships [jan23]
-customer acknowledges all above in email "sounds great" [jan23]
^last i heard from you since we were given authorization to run payment for items you were ordering.
he is not referring to shipping charges. He is stating the item is sent to shipping queue. Items typically arrive on container from overseas weekly (since we try to keep up on supply/demand and have them produced/in production during time of sale). So if none in stock (which we state no items are in stock at time of ordering unless specified otherwise) you the customer then wait for them to be done in production, come off container, packaged and then shipped to desired location.
-for got to add -customer sends email stating anything needed any issues [jan24]
We do not hide. If we were to hide why would we even bother to respond to your emails, let alone this thread
Getting the servers up and running cohesively with our online processor is something outside of our control. We let that be up to the two companies to work together to expedite that process as quickly as possible to better serve you the customer. If you need more knowledge on that i can refer you to godaddy. Not going to explain further as you have already cancelled via email & your 2nd item ordered will be shipped promptly. Any further questions/concerns can be emailed to be directly: Dustin.strafe@gmail.com
No response
Really Needs a Life
iTrader: (164)
^never got your email sir.
No extra details were even needed since we covered all that in previous emails. Im responding to your email & will not further post in this thread since you have cancelled your order Mark.
No extra details were even needed since we covered all that in previous emails. Im responding to your email & will not further post in this thread since you have cancelled your order Mark.
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