Dealer ruined my brand new titanium shift knob
#16
Join Date: Jul 2003
Location: Massachusetts
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Originally Posted by GT-Ron
So there's no chance that the **** was prone to stripping-out and the tech may have inadvertantly done so just by grabbing the **** and shifting firmly? I ask because so many of these aftermarket ***** are prone to stripping... ...and you mentioned avoiding moving it excessively due to fear it would strip.
Nevertheless, Im going to let it go but they lost me as a customer, I have a nissan dealer in my town that Im gonna try next oil change.
#17
I see. And while I've been known to slam shifters like the slap-shifters of the late 60's, I have yet to break one or strip a ****. Someone was probably jacking with it too much, for whatever reason.
Let us know how you're received at Nissan. I've got a local deaalership here and the nearest Infiniti dealership is 4 hours away. I'm planning on taking the G to the local Nissan dealership for installation of some Nismo parts (to keep the parts warranty intact).
Let us know how you're received at Nissan. I've got a local deaalership here and the nearest Infiniti dealership is 4 hours away. I'm planning on taking the G to the local Nissan dealership for installation of some Nismo parts (to keep the parts warranty intact).
#20
I second the notion that dealerships suck. I have never had one dealership be excellent in the service department. So far the best dealership transaction for me has been a lease agreement just recently at a jaguar dealership.
About 1 month ago i used infiniti roadside assisstance which i thought was great service by the way because i hit a curb with my rear wheel and it bent my control arm. Well the dealership says you need a new wheel and it costs 840 bucks. They said my tire is fine just need a wheel. I said ok, fix the bent arm, put on my spare, throw my bent wheel in the trunk and i will find a cheaper wheel on ebay. They said "ok" so i went and picked up the car... I looked at it when i got there and they put the so called "bent" rim on the car but moved it to the front. I said how can it be bent and you put it on? they said oh we realized it was ok after all, they did an alignment and everything. What a load of crap! they wanted to get me for 840 more because i had a badly scratched rim, and to top it off they didnt even wash/vaccuum my car. I was very disappointed. Dealerships suck, particularly infiniti ones. This was Harte Infiniti in CT by the way.
About 1 month ago i used infiniti roadside assisstance which i thought was great service by the way because i hit a curb with my rear wheel and it bent my control arm. Well the dealership says you need a new wheel and it costs 840 bucks. They said my tire is fine just need a wheel. I said ok, fix the bent arm, put on my spare, throw my bent wheel in the trunk and i will find a cheaper wheel on ebay. They said "ok" so i went and picked up the car... I looked at it when i got there and they put the so called "bent" rim on the car but moved it to the front. I said how can it be bent and you put it on? they said oh we realized it was ok after all, they did an alignment and everything. What a load of crap! they wanted to get me for 840 more because i had a badly scratched rim, and to top it off they didnt even wash/vaccuum my car. I was very disappointed. Dealerships suck, particularly infiniti ones. This was Harte Infiniti in CT by the way.
#21
It sux being a young driver sometimes. I bet if you were old and they viewed you as a possible next year buyer, they would treat you better. They already did their job (according to them) when they sold you the car... enough being kind I guess... After you give in your review sheet, you are done for I guess.
#22
Dude, you are in a situation right now where you have lost out on $130. You could call right now and complain to a manager you might get the money. ANd if you don't at least you tried. If your never try then you'll never know what the out come is. Go for it. I would. I never take bull**** from places where I am a customer. I had some small scratches on my car and argued it up to the owner of the dealer, they buffed them out as good as they could and then gave a $400 TEFLON coating for free. Trust me it pays to complain.
#24
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